Network Engineer

Police and Fire Federal Credit Union

. Operate, maintain, support, and document PFFCU’s branch and office network infrastructure .

Posted 11/7/2026full-timeBensalem • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing Cisco network infrastructure, including configuration and troubleshooting of Cisco ISR Routers and Catalyst Switches. Proficient in network security technologies and project management, with a strong focus on performance monitoring and vendor coordination.

Highest-signal resume keywords

Cisco Network Infrastructure ManagementIP Routing and Routing Protocols (OSPF, BGP)Network Security TechnologiesCCNA or CCNP CertificationCisco Unified Communications Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cisco ISR Routers ConfigurationCisco Catalyst Switches TroubleshootingWAN Technologies (MPLS, IPsec, VPNs)Network Monitoring ToolsNetwork Performance AnalysisFirmware Updates ApplicationService Provider Circuit ManagementProject ManagementDocumentation and Runbook MaintenanceSecurity Compliance Auditing

Soft Skills

Effective Communication SkillsCustomer Service OrientationProblem-Solving AbilityTeam CollaborationTime Management

Tools & Technologies

Cisco Unified Communications SystemsNetwork Security Monitoring ToolsChange Control ProcessesSD-WAN InfrastructureVoIP Technologies

Certifications & Qualifications

CCNA CertificationCCNP Certification

Industry Keywords

Network InfrastructureSecurity ComplianceVendor CoordinationAfter-Hours SupportTechnical Documentation

Tech Stack

Tools & technologies

FirewallsSwitchingVoIP

About the role

Key responsibilities & impact

Operate, maintain, support, and document PFFCU’s branch and office network infrastructure
Ensure network infrastructure operation, performance, and availability
Assist with PFFCU’s security infrastructure and unified communications infrastructure
Configure devices, maintain networks, manage equipment life cycles, and manage service provider circuits
Assist with implementing new network equipment and technologies
Travel between PFFCU branch and office locations for projects and site maintenance
Document solutions to complex problems and execute project tasks within a team environment
Work with organizational teams and keep management informed of project status and escalations
Participate in an after-hours on-call rotation
Support equipment installations, configurations, device life cycles, and new deployments
Conduct site visits to branch and office locations
Review, audit, and remediate network devices for security compliance
Provide backup support and vendor escalations for Cisco unified communications systems
Apply software and firmware updates to network systems
Maintain and update network documentation, diagrams, procedures, and runbooks
Support requests from internal teams
Analyze and diagnose network problems, document root causes, recommend remediation, and perform corrective actions
Work with vendors to escalate and resolve problems
Complete daily tasks and short- and long-term projects on schedule
Mentor and share knowledge with team members
Support, monitor, troubleshoot, and optimize Cisco Catalyst SD-WAN infrastructure for network performance and business continuity

Requirements

What you’ll need

3+ years hands-on experience with Cisco network infrastructure, focused on ongoing operations and new implementations
Experience with IP routing and routing protocols, including OSPF and BGP
Understanding of WAN technologies including MPLS, IPsec, site-to-site VPNs, and remote access VPNs
Understanding of network security technologies such as firewalls, data loss prevention, anti-malware/anti-virus, identity management, and secure network access is desired
Active CCNA or CCNP certification with a focus on Routing & Switching is desired
Functional knowledge of Cisco unified communications and VoIP is a plus
Experience working with vendors as needed
Knowledge of network monitoring tools and technologies
Ability to meet deadlines and manage multiple concurrent projects
Effective written and verbal communication skills
High comfort level troubleshooting complex and time-sensitive issues
Excellent customer service skills and ability to work independently and within a team in a highly customer-focused environment
Bachelor’s degree in a technical field; or related experience and/or training; or equivalent combination of non-academic education and experience is required
Solid understanding of configuring and troubleshooting Cisco ISR Routers and Cisco Catalyst Switches using CLI and other tools
Ability to participate in an on-call rotation for after-hours support
Strong project management skills, including managing multiple projects and long-term projects
Understanding of network and security monitoring tools
Ability to proactively monitor network performance and utilization and provide recommendations for improvement, upgrades, and expansion
Understanding of and ability to work within formal change control processes, including scheduling and executing after-hours changes
Willingness to learn and assist with next-generation firewalls, network security technologies, load balancers, and network monitoring tools
Willingness to learn and assist with support for a Cisco unified communications system, including call manager, contact center, and call recording systems
Ability to coordinate between vendors and service providers
Ability to think logically, visualize abstract concepts, and solve complex problems
Ability to work on after-hours changes, including some evenings and occasional weekends
Ability to travel between office and branch locations as needed
Ability to lift 50 lbs and rack/stack networking equipment

Benefits

Comp & perks

Excellent medical, dental, and vision benefits with 75% to 90% of premiums covered by PFFCU
401(k); PFFCU contributes an automatic 6% regardless of employee contribution after 1 year
Great benefits
Paid time off