Human Services Case Manager

Ponca Tribe of Nebraska

. Assist Tribal Members in attaining self-sufficiency and healthy lifestyles through access to Tribal and community resources, education, referrals, and supportive services .

Posted 11/5/2026full-timeNorfolk • Nebraska • United StatesJuniorMid-Level💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management and advocacy, with a strong focus on connecting vulnerable populations to community resources and services. Proficient in maintaining accurate documentation and facilitating support groups while adhering to confidentiality and compliance standards.

Highest-signal resume keywords

Case Management ExperienceCommunity Resource ConnectionInterpersonal SkillsMicrosoft Office ProficiencyKnowledge of Public Law 93-638

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementAdvocacyCommunity Resource IdentificationIntake AssessmentBudget Management

Soft Skills

Excellent Communication SkillsRelationship BuildingTrust FosteringCollaborationConfidentiality Maintenance

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Valid Driver's LicenseDrug and Alcohol Testing Compliance

Industry Keywords

Human ServicesTANFSNAPMedicaidMedicareSocial SecurityPublic Law 101-630Indian Child Protection ActNative American OrganizationsPonca Tribe of Nebraska

About the role

Key responsibilities & impact

Assist Tribal Members in attaining self-sufficiency and healthy lifestyles through access to Tribal and community resources, education, referrals, and supportive services
Identify service gaps to guide planning, development, and implementation of human services programs
Promote Tribal and cultural heritage by connecting Ponca members with available services, resources, and programs
Build relationships with Ponca members within the assigned district to promote services, build trust, and foster open communication
Identify community resources contributing to self-sufficiency and sustainable lifestyles
Provide case management and document services offered, available, or provided to Ponca members
Maintain accurate client and program files within approved software systems
Cooperate and collaborate with Federal, State, local, and nonprofit agencies
Complete monthly reports outlining program goals, objectives, service plans, and achievements
Provide direct services and advocate to meet identified member needs
Assess member needs through intake activities, home visits, and attendance at meetings, hearings, and appointments
Partner with the child welfare program to provide case management services and support to Ponca children and families
Participate in departmental planning, staff meetings, committee assignments, certification coursework, and education events
Facilitate support groups and community education events as needed
Maintain strict confidentiality
Work occasional evenings and weekends and travel extensively throughout the Ponca Service Delivery Area, with occasional travel outside it
Perform other duties as assigned

Requirements

What you’ll need

Associate’s degree in a human services, related field, or equivalent combination of experience and education
Two years experience in case management or advocacy
Experience connecting with community resources
Interpersonal skills working with vulnerable populations
Computer proficiency in Microsoft Word, Excel, and PowerPoint programs
Excellent written and oral communication skills
Valid driver’s license and be insurable
Must successfully pass drug and alcohol testing, motor vehicle, education, character, and criminal background checks
Able and willing to travel in and out of the Ponca Service Delivery Area
Preferred: Bachelor’s degree in a human services, related field, or equivalent combination of experience and education
Preferred: Three years of case management experience
Preferred: Experience working with Department of Health and Human Services for eligibility of TANF, SNAP, Medicaid/Medicare, disability, and/or Social Security
Preferred: Creating, managing, and facilitating budgeting activities
Preferred: One year experience working with Native Americans or Native American organizations
Preferred: Knowledge and understanding of Public Law 93-638 Indian Self-Determination Act
Preference will be given to Ponca Tribe of Nebraska members or members of a federally recognized tribe
Must comply with Public Law 101-630, Indian Child Protection and Family Violence Prevention Act and 25 CFR Part 63 Indian Child Protection Act