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Community Manager
Pontosense. Find and recruit remarkable older adults and their families as Silvie Ambassadors .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and managing community programs, with a focus on engaging older adults and their families. Proficient in storytelling, event planning, and fostering meaningful relationships to enhance community experiences.
Highest-signal resume keywords
Community Program ManagementEvent PlanningStorytelling and Content CreationRelationship BuildingOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Video ProductionTestimonial GatheringSocial Media ManagementContent CreationEvent Coordination
Soft Skills
Interpersonal SkillsAttention to DetailWritten CommunicationEmpathyFollow-Through
Industry Keywords
Senior LivingWellnessHealthAmbassador ProgramsReferral Programs
About the role
Key responsibilities & impact- Find and recruit remarkable older adults and their families as Silvie Ambassadors
- Build personal relationships with ambassadors and make the programme meaningful
- Gather testimonials, interviews and videos with consent for use across the website, sales, partners and press
- Plan and host gatherings, events and experiences that bring ambassadors together
- Provide marketing, sales and product teams with stories, quotes, footage and insights
- Work with the content team to share ambassador stories on social media and company channels
- Bring ambassador and family feedback to product and support teams
- Run the programme with a clear calendar, simple tracking and ambassador recognition
- Build and grow the Silvie Ambassador community across Canada and the US
Requirements
What you’ll need- Built or run community, ambassador, membership, alumni or events programmes, roughly 2 to 5 years in
- Genuinely enjoy older adults and feel at ease with retired executives, community leaders or grandparents
- Able to spot a great story and capture it, from a written testimonial to a short video
- Love bringing people together in person and sweat the details that make an event feel special
- Organized, with strong follow-through
- Write warmly and clearly
- Bonus: senior living, wellness or health; video production; events; referral programmes
Benefits
Comp & perks- Opportunity for equity
- A sensor for your parents, on us
- Rest well, it's part of the job
- Health, dental and vision benefits
- Hybrid in Toronto or Waterloo