Junior Solutions Engineer

Pontosense

. Work alongside the Solutions Lead on key accounts and largest deals .

Posted 11/11/2026full-timeWaterloo • CanadaJunior💰 CA$70,000 - CA$100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates technical proficiency in onboarding agencies and partners onto platforms, building and maintaining APIs and data flows, and coordinating with large customers. Strong communication skills are essential for conveying customer needs to product and engineering teams.

Highest-signal resume keywords

API DevelopmentIntegration ManagementTechnical OnboardingDocumentation CreationCustomer Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

APIIntegrationsData FlowsDeployment GuidesChecklists

Soft Skills

CommunicationProblem-SolvingAdaptability

Industry Keywords

Customer SupportTechnical TrainingPartnership Management

About the role

Key responsibilities & impact

Work alongside the Solutions Lead on key accounts and largest deals
Onboard agencies and partners onto the technology, including training and getting them live with their first sensors in homes
Build, test and maintain integrations, APIs and data flows with technology and care partners
Coordinate day-to-day technical activities with large customers and support growth deals
Create deployment guides, checklists and answers to accelerate future rollouts
Feed detailed customer needs and field issues back to product and engineering
Ensure largest accounts are live, integrated and stable
Help new agencies move from signed to live faster and document the process
Serve as a technical customer contact and help resolve issues

Requirements

What you’ll need

Technical ability to onboard agencies and partners onto the platform
Ability to run integrations with partner systems
Ability to build, test and maintain APIs and data flows
Ability to coordinate technically with large customers
Ability to create deployment guides, checklists and documentation
Ability to communicate customer needs clearly to product and engineering teams
Willingness to work in a fast-paced, high-ownership environment
Ability to participate in an initial interview, short case and final in-person interview

Benefits

Comp & perks

A sensor for your parents, on us
Direct access to the leadership team
Fair pay; impact decides your pay and path, not tenure
Hybrid work in Toronto or Waterloo, with remote work if that's where you do your best work
Health, dental and vision benefits