Product Lead

Pontosense

. Own the product used by care organizations and partners to monitor residents and clients .

Posted 10/26/2026full-timeToronto • CanadaSenior💰 CA$140,000 - CA$190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing B2B software product development, focusing on customer feedback and data-driven decision-making. Proven ability to lead cross-functional teams and drive product adoption and user satisfaction.

Highest-signal resume keywords

B2B Software Product ManagementCustomer Feedback AnalysisCross-Functional Team LeadershipProduct Roadmap DevelopmentIntegration Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementSoftware Development LifecycleLean MethodologyData AnalysisUser Experience Design

Soft Skills

CommunicationCollaborationDecision-MakingAdaptabilityCustomer Engagement

Industry Keywords

Connected-Device ProductsDeployment SuccessUser SatisfactionPartner ManagementInclusive Workplace

About the role

Key responsibilities & impact

Own the product used by care organizations and partners to monitor residents and clients
Manage the software experience, integrations, and product roadmap
Translate partner needs into shipped product improvements
Work directly with the COO and CTO and partner with the Silvie consumer team
Define roadmap priorities using customer feedback and data
Lead releases from idea through launch in collaboration with engineering
Develop integrations and partner capabilities that support deployments
Represent the partner voice across sales, support, and engineering
Drive adoption, retention, deployment success, and user satisfaction

Requirements

What you’ll need

Experience shipping B2B software or connected-device products end to end as a PM
Hardware-adjacent experience is a plus
Make decisions from customer conversations and data
Comfortable in a partner meeting and a sprint review
Experience shipping in a lean team and doing a bit of everything
Ability to work in a hybrid arrangement in Toronto or Waterloo, with remote work possible
Willingness to participate in an initial interview, short case, and final in-person interview
Alignment with an inclusive, accessible, and equal-opportunity workplace

Benefits

Comp & perks

A sensor for your parents, on us
Fair pay, with the opportunity for equity
Health, dental and vision benefits
Hybrid in Toronto or Waterloo, remote if that's where you do your best work
Direct access to the leadership team. No layers.
Impact decides your pay and your path, not tenure