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Franchise Consultant
Portobello Shop. Ensure compliance with the operational standards established by the franchisor .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in financial performance optimization, compliance with franchisor standards, and effective communication with stakeholders. Proven ability to analyze income statements and implement strategic action plans to enhance store operations and customer satisfaction.
Highest-signal resume keywords
Income Statement AnalysisKPI ManagementMicrosoft Excel ProficiencyCustomer-Focused MindsetNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial MathematicsPoint-of-Sale ActivationBusiness Continuity PlanningAction Plan DevelopmentPerformance Evaluation
Soft Skills
Interpersonal SkillsTime ManagementResilienceFlexibilityEmotional Intelligence
Tools & Technologies
Microsoft OfficePowerPoint
Industry Keywords
Franchisor ComplianceCommercial StandardsMerchandising StandardsCustomer Needs AnalysisCompetitor Monitoring
About the role
Key responsibilities & impact- Ensure compliance with the operational standards established by the franchisor
- Ensure adherence to the commercial, architectural, visual presentation, and merchandising standards established by the franchisor
- Ensure that the store adequately serves customers
- Identify new customer needs and communicate them to the franchisor
- Optimize the financial performance of the store or unit
- Make an effective contribution to business continuity
- Implement product, service, and procedure changes determined by the franchisor
- Ensure the execution of point-of-sale activation initiatives, such as campaigns and promotions
- Support the sales team and act as a knowledge-sharing resource
- Analyze income statements (P&L) and diagnose and propose actions to maximize the financial and commercial results of stores and the franchisor
- Encourage best practices
- Monitor competitors’ activities
- Assist the franchisee in evaluating the store sales team’s performance and propose training solutions and initiatives
- Track targets by store, consistently analyzing results and implementing corrective actions to address deviations, ensuring results for both the franchisor and franchisee
- Develop action plans and follow up with the franchisee
Requirements
What you’ll need- Bachelor’s degree in Business Administration or a related field
- Willingness and availability to travel
- Proficiency in Microsoft Office, especially Excel and PowerPoint
- KPI management
- Knowledge of financial mathematics
- Income statement (P&L) analysis
- Organization, energy, discipline, and time-management skills
- Strong interpersonal skills and clear, assertive communication
- Results-oriented mindset and resilience
- Process-oriented mindset and ability to work under pressure
- Flexibility and emotional intelligence
- Negotiation skills
- Commercial, analytical, and structured profile
- Customer-focused mindset
- Ability to work as part of a team
- At least 4 years of experience in the role
- Own vehicle and valid driver’s license
- Residence in Recife, Pernambuco
Benefits
Comp & perks- Life insurance
- Medical and dental insurance
- Meal vouchers
- Wellhub
- Profit-sharing and results-based compensation
- Prescription and pharmacy reimbursement
- Discount network with partnerships at various institutions
- Discounts on Portobello products
- Vacation bonus
- Support for dependents with disabilities
- Aprende Shop — online content and training platform
- Opportunity to be part of a leading company
- Regular interaction with industry-leading professionals