Franchise Consultant

Portobello Shop

. Ensure compliance with the operating standards defined by the franchisor; .

Posted 11/11/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial performance optimization, compliance with franchisor standards, and effective communication with stakeholders. Proven ability to analyze income statements and implement strategic action plans to enhance store operations and customer satisfaction.

Highest-signal resume keywords

Bachelor's Degree In Business AdministrationIncome Statement (DRE) AnalysisKPI ManagementMicrosoft Office ProficiencyCustomer Focus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial MathematicsPoint-Of-Sale ActivationStore Performance AnalysisAction Plan DevelopmentSales Team Performance Evaluation

Soft Skills

Interpersonal SkillsClear CommunicationResults-Oriented MindsetFlexibilityTeamwork

Tools & Technologies

Microsoft ExcelMicrosoft PowerPoint

Industry Keywords

Franchisor ComplianceCommercial StandardsMerchandising StandardsCustomer Needs IdentificationBusiness Continuity

About the role

Key responsibilities & impact

Ensure compliance with the operating standards defined by the franchisor;
Ensure the commercial, architectural, display, and merchandising standards defined by the franchisor are maintained;
Ensure the store adequately serves customers;
Identify new customer needs and communicate them to the franchisor;
Optimize the store or unit’s financial performance;
Make an effective contribution to business continuity;
Implement product, service, and procedure changes determined by the franchisor;
Ensure the execution of point-of-sale activation initiatives, such as campaigns and promotions;
Support the sales team and act as a knowledge multiplier;
Analyze the income statement (DRE), diagnose issues, and propose actions to maximize the financial and commercial results of the stores and the franchisor;
Encourage best practices;
Monitor competitors’ activities;
Assist the franchisee in evaluating the store sales team’s performance and propose training solutions and initiatives;
Track store targets, analyzing results and corrective actions to address deviations;
Develop action plans and follow up with the franchisee.

Requirements

What you’ll need

Bachelor’s degree in Business Administration or a related field;
Willingness and availability to travel;
Proficiency in Microsoft Office, especially Excel and PowerPoint;
KPI management;
Knowledge of financial mathematics;
Income statement (DRE) analysis;
Organization, energy, discipline, and time-management skills;
Strong interpersonal skills and clear, assertive communication;
Results-oriented mindset and resilience;
Process-oriented mindset and ability to work under pressure;
Flexibility and emotional intelligence;
Negotiation skills;
Commercial, analytical, and structured profile;
Customer focus;
Teamwork;
At least 4 years of experience in the role;
Own car and valid driver’s license;
Reside in São Paulo, SP.

Benefits

Comp & perks

Life insurance;
Medical and dental insurance;
Meal allowance;
Wellhub;
Profit-sharing and results-based bonus;
Pharmacy reimbursement;
Discount network with partnerships across various institutions;
Discounts on Portobello products;
Vacation bonus;
Support for dependents with disabilities;
Aprende Shop – online content and training platform;
Opportunity to be part of a leading company;
Ongoing interaction with industry-leading professionals.