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Positive

Lead Product Manager – User

Positive

. Own Positive User, the omnichannel CRM and marketing automation platform .

Posted 10/28/2026full-timeLille • FranceSenior💰 €50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in B2B SaaS Product Management, with a strong focus on CRM and marketing automation platforms. Proficient in utilizing AI tools for product development and maintaining effective communication across technical and market teams.

Highest-signal resume keywords
B2B SaaS Product ManagementCRM ExperienceMarketing Automation ExperienceAI Tools ProficiencyProduct Roadmap Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product ManagementPrototypingUser Journey IntegrationKPI MonitoringFeature Adoption Tracking
Soft Skills
Clear CommunicationCurious MindsetPragmatic ApproachCollaboration
Tools & Technologies
Claude DesignAI AssistantOmnichannel CRMMarketing Automation Platform
Industry Keywords
B2BSaaSMartechCustomer SuccessInternational Environment

About the role

Key responsibilities & impact
  • Own Positive User, the omnichannel CRM and marketing automation platform
  • Translate the group’s product vision into a quarterly roadmap for User
  • Prioritize based on customer feedback, usage data, and business priorities
  • Make trade-offs in collaboration with the Head of Product
  • Lead discovery with customers and the Customer Success and Sales teams
  • Write product briefs and prototype using AI tools, particularly Claude Design
  • Track development with Tech, Design, and QA through production release and feature adoption
  • Integrate Uma, the AI assistant, and AI use cases into User journeys
  • Monitor product KPIs: adoption, activation, retention, and satisfaction
  • Share insights and needs common to the group’s other products with the Head of Product
  • Test each module in real-world conditions and assess the roadmap and processes
  • Establish a consistent delivery cadence and a clear, shared User roadmap

Requirements

What you’ll need
  • 2–4 years of experience in B2B SaaS Product Management
  • Ideally, experience with a martech, CRM, or marketing automation product
  • Experience in an international environment is a plus
  • Doer mindset: able to design, prototype, and deliver—not just manage the backlog
  • Daily use of AI tools, particularly Claude Design and AI assistants
  • Curious mindset and experience testing SaaS solutions
  • Pragmatic approach
  • Clear communication skills and the ability to bring Tech and go-to-market teams on board
  • Fluent English

Benefits

Comp & perks
  • Profit-sharing bonus (approximately one and a half months’ salary)
  • Company savings plan
  • 10 RTT days per year
  • Family health insurance (€45/month) and disability and life insurance
  • Meal voucher card: €9.20/day (employer contribution: €5.52)
  • Two remote-working days per week
  • Permanent contract
  • Onboarding program including a first-week schedule, training, introductions, and immersion sessions
  • Equipment provided