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Financial Aid Advisor
Post University. Advise students on tuition payment plans, financial aid options, and application procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in advising students on financial aid options and tuition payment plans while maintaining compliance with Title IV regulations. Proficient in data entry and record-keeping within university systems, with strong communication and problem-solving skills.
Highest-signal resume keywords
Title IV RegulationsFinancial Aid CounselingData Entry AccuracyMicrosoft Office ProficiencyProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Aid DocumentationTuition Payment PlansData EntryRecord MaintenanceStudent RegistrationRegulatory ComplianceMultitaskingStudent Account ManagementApplication ProceduresFinancial Aid Eligibility
Soft Skills
Communication SkillsAttention to DetailCollaborationCustomer ServiceProblem-Solving
Tools & Technologies
University SystemsMicrosoft OfficeNSLDS Access
Certifications & Qualifications
Associate’s Degree
Industry Keywords
Financial AidStudent AccountsAdmissionsRetention InitiativesFederal Regulations
About the role
Key responsibilities & impact- Advise students on tuition payment plans, financial aid options, and application procedures
- Collaborate with Admissions, Student Accounts, Registrar, and Advising departments
- Collect and verify financial aid documentation with the packaging specialist
- Maintain accurate records and perform timely data entry in university systems
- Counsel students with high balances or delinquent accounts regarding financing solutions
- Respond to student inquiries and follow up to ensure resolution
- Participate in student registration and retention initiatives
- Stay current with federal financial aid regulations and university policies
- Attend training sessions and contribute to continuous improvement efforts
- Maintain a minimum of 80% “ready time” on the inbound phone queue
Requirements
What you’ll need- Associate’s degree or equivalent experience
- Thorough understanding of Title IV funds, regulations, and eligibility requirements
- Excellent phone, email, and face-to-face communication skills
- Proven ability to work effectively with all members of the financial aid team
- Excellent computer skills; able to use Microsoft Office products and university systems
- Exceptional problem-solving skills and attention to detail
- Ability to multitask in a fast-paced environment
- Must be in good standing on all federal student loans to access NSLDS
- Must be physically located and perform work from an approved state
- Reliable Internet connection and designated private home office or alternative workspace
- Home Internet minimums: 25 Mb download, 15 Mb upload, and ping rate below 60
- Must connect equipment to home router via Ethernet; wireless connections are not supported
- Availability for schedules that may include evening and/or weekend hours
Benefits
Comp & perks- Remote work option
- 50-foot Ethernet cable provided by Post
- Occasional overtime may be available with prior manager approval and at the manager's discretion
- 40 hours per week
- Training sessions
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions