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About the role
Key responsibilities & impact- Develop end-to-end SMS strategy for a rotating group of customers
- Create compelling SMS campaigns, automations and calls to action aligned with customers’ brand voice and vision
- Develop advisory relationships with customers
- Execute marketing best practices and develop innovative SMS marketing campaigns
- Track, analyze and iterate on customer results
- Help customers scale quickly and effectively on the Postscript platform
- Establish SMS marketing best practices
- Maintain expert-level knowledge of Postscript products, services and ecommerce marketing
- Serve as a consultant for internal and external stakeholders
- Collaborate with Marketing, Product and Customer Success teams
- Brainstorm revenue-generating strategies directly with merchants
Requirements
What you’ll need- 3+ years proven experience in the direct-to-consumer space
- Strong knowledge of SMS, copywriting and best practices
- Hands on experience with A/B testing and persuasive copywriting
- Demonstrated experience in e-commerce and e-commerce marketing
- Experience in a customer-facing role managing operator relationships and liaising with decision-makers and senior stakeholders when required
- Skilled in streamlining workflows and managing complex processes
- Proven ability to multitask in a fast-paced environment and meet deadlines
- Strong analytical skills with a data-driven, metrics-oriented mindset
- Exceptional verbal and written communication
- Passion for helping customers understand and execute ecommerce SMS strategy
Benefits
Comp & perks- Variable compensation
- Significant equity
- Work from home (or wherever)
- Flexible paid time off
- Health, dental, vision insurance
- Competitive compensation
- Opportunity for equity
- Career growth opportunities