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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing eCommerce and omnichannel customer relationships, driving growth through strategic planning and execution of promotional initiatives. Proficient in analyzing business performance metrics and collaborating with cross-functional teams to achieve business objectives.
Highest-signal resume keywords
ECommerce ManagementCommercial NegotiationsBusiness DevelopmentFinancial KPIsData Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementJoint Business PlansForecastingMarket AnalysisDigital MarketingProduct VisibilityCategory PenetrationPromotional CampaignsCustomer Marketing
Soft Skills
Relationship BuildingStrategic ThinkingNegotiation SkillsCollaborationCommunication
Tools & Technologies
Microsoft ExcelPower BITableauCRM SystemsERP Systems
Industry Keywords
Consumer GoodsFMCGRetailMarketplaceDigital Retail
Tech Stack
Tools & technologiesERPTableau
About the role
Key responsibilities & impact- Own and develop strategic relationships with key eCommerce, omnichannel, and marketplace customers
- Build and execute Joint Business Plans that drive sustainable and profitable growth
- Lead commercial negotiations, promotional investments, and annual business reviews
- Identify opportunities to expand assortment, product visibility, and category penetration across digital platforms
- Analyze business performance using sell-in, sell-out, market share, traffic, conversion, and profitability metrics
- Drive execution across digital events, promotional campaigns, and customer marketing initiatives
- Partner closely with Marketing, Finance, Supply Chain, and Demand Planning teams
- Monitor customer performance and market trends to identify growth opportunities and mitigate risks
- Develop accurate forecasts and establish performance tracking mechanisms to support business objectives
- Ensure best-in-class digital shelf execution, content quality, and product availability
- Report directly to the Comercial director
Requirements
What you’ll need- Bachelor's degree in Business Administration, Marketing, Economics, Industrial Engineering, or a related field
- 4+ years of experience in Sales, Commercial, Business Development, or Account Management roles
- Minimum 2 to 3 years of experience managing eCommerce, Digital Retail, Marketplace, or Omnichannel customers
- Proven track record of successfully negotiating commercial agreements and growth initiatives
- Experience working with financial and commercial KPIs
- Experience within Consumer Goods (FMCG), Retail, Technology, Marketplace, or related industries
- Advanced Microsoft Excel skills, including maintaining complex spreadsheets
- Experience with Power BI, Tableau, or similar analytics and reporting tools
- Knowledge of Retail Media platforms and eCommerce analytics
- Experience with CRM and ERP systems is preferred
Benefits
Comp & perks- Opportunity to work remotely on Flexible Fridays
- Career development and continuous learning opportunities
- Fulfilling workplace environment
- Equal opportunity employment
- Disability adjustments available during the hiring process
- Benefits and insurance coverages provided according to applicable plan terms; details discussed with recruiter
- Other incentives may apply