Client Advisor

Prada

. Guarantee an extraordinary and memorable luxury customer experience .

Posted 11/8/2026full-timeSingapore • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering exceptional luxury customer experiences while achieving sales targets and fostering long-lasting client relationships. Proficient in utilizing digital tools and CRM systems to enhance client engagement and maintain product knowledge.

Highest-signal resume keywords

Luxury Customer ExperienceSales Target AchievementClient Relationship BuildingExcellent Communication SkillsOmnichannel Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM Data CaptureSales Performance MaximizationProduct KnowledgeInventory ManagementEcommerce Service Provision

Soft Skills

Problem SolvingInterpersonal SkillsCuriosityTeam CollaborationPassion for Human Relations

Tools & Technologies

Digital ToolsCompany CRM

Industry Keywords

Luxury FashionClient Journey CeremonyPrada PhilosophyFashion TrendsCustomer Appointments

About the role

Key responsibilities & impact

Guarantee an extraordinary and memorable luxury customer experience
Discover client needs and expectations, foster meaningful relationships, and serve as a Brand Ambassador
Convey and promote Prada’s philosophy and values to clients
Achieve individual and team sales targets
Provide excellent service in store and on the ecommerce channel
Create a welcoming environment and meet customer needs according to the client journey ceremony
Maximize sales performance and exceed KPI goals
Maintain excellent knowledge of products, Prada history, culture, and DNA
Capture customer data in the Company CRM and develop personalized client relationships
Promote an omnichannel mindset
Stay informed about luxury fashion trends and competitors
Resolve client complaints with the line manager and Client Service team when necessary
Use company digital tools to provide an integrated luxury experience
Host customer appointments in person or virtually
Support Back of House and daily store operations, including maintaining an organized stock room
Follow company procedures for security, cash activity, inventory, logistics, and reporting
Collaborate with colleagues to ensure an exceptional customer experience and positive working environment

Requirements

What you’ll need

Passion for human relations and sales
Problem solving, curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Ability to work in a team as well as alone
Excellent communication and interpersonal skills
Passion and knowledge of the managed product category

Benefits

Comp & perks

Creative and international work environment
Professional growth opportunities
Inclusive work environment
Equal opportunities for all candidates
Fair and respectful workplace
Diversity and inclusion values