Client Advisor

Prada

. Guarantee an extraordinary and memorable luxury customer experience, placing Clients at the center .

Posted 11/9/2026full-timePorto Cervo • ItalyMid-LevelSenior💰 €28,000 - €36,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering exceptional luxury customer experiences while achieving sales targets and fostering long-term client relationships. Proficient in utilizing CRM tools and maintaining product knowledge to enhance client interactions and drive sales performance.

Highest-signal resume keywords

Luxury Customer ExperienceClient Relationship ManagementSales Target AchievementProduct Knowledge CommunicationOmnichannel Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceCustomer Data CaptureInventory ManagementProduct KnowledgeKPI Achievement

Soft Skills

Interpersonal SkillsCommunication SkillsTeam SpiritProactive AttitudeFlexibility

Tools & Technologies

CRM ToolsDigital Tools

Industry Keywords

Luxury FashionPremium RetailBrand AmbassadorClient AdvisorCustomer Orientation

About the role

Key responsibilities & impact

Guarantee an extraordinary and memorable luxury customer experience, placing Clients at the center
Discover client needs and expectations, foster meaningful relationships, and serve as a Brand Ambassador
Convey and promote the Miu Miu brand philosophy and values to clients
Achieve individual and store sales targets
Provide welcoming, personalized service according to the client journey ceremony
Exceed KPI goals and maximize sales performance
Maintain excellent knowledge of products, Miu Miu history, culture, and DNA
Capture and maintain customer data in the Company CRM
Follow up with clients using CRM tools to strengthen long-term relationships
Host and conduct in-person and virtual appointments
Promote an omnichannel mindset
Stay informed about luxury fashion trends and competitors
Resolve client complaints in coordination with the line manager and Client Service team
Handle products with the highest level of care and respect
Use company digital tools to provide an integrated luxury experience
Collaborate with Back of House on daily store operations and stock room organization
Follow company procedures for operations, stock, security, cash activity, inventory, logistics, and reporting
Work collaboratively with colleagues to ensure an exceptional client experience and positive working environment

Requirements

What you’ll need

Previous experience in a Client Advisor, Sales Assistant or similar role, preferably within the luxury fashion or premium retail sector
Strong customer orientation and excellent interpersonal and communication skills
Ability to build long-term relationships with clients and provide a high-level, personalized shopping experience
Passion for fashion and luxury, with a genuine interest in the brand, its products and heritage
Ability to effectively communicate product knowledge to clients
Results-oriented, proactive and flexible
Strong team spirit
Ability to work in a dynamic, fast-paced retail environment
Ability to contribute to the achievement of individual and store targets

Benefits

Comp & perks

Creative and international working environment
Professional growth opportunities
Inclusive work environment
Equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics