Client Advisor

Prada

. Guarantee an extraordinary and memorable luxury customer experience .

Posted 11/9/2026full-timeForte dei Marmi • ItalyMid-LevelSenior💰 €28,000 - €36,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering exceptional luxury customer experiences while achieving sales targets and fostering long-term client relationships. Proficient in utilizing CRM tools to manage customer data and enhance personalized service.

Highest-signal resume keywords

Luxury Customer ExperienceClient Relationship ManagementSales Target AchievementProduct Knowledge CommunicationCRM Tools Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales PerformanceCustomer Data ManagementInventory ProceduresOperational ProceduresProduct Care

Soft Skills

Interpersonal SkillsCommunication SkillsTeam SpiritProactive AttitudeFlexibility

Tools & Technologies

CRM ToolsDigital Tools

Industry Keywords

Luxury FashionPremium RetailClient AdvisorSales AssistantOmnichannel Mindset

About the role

Key responsibilities & impact

Guarantee an extraordinary and memorable luxury customer experience
Place clients at the center by discovering their needs and expectations
Foster meaningful client relationships and serve as a Brand Ambassador
Convey and promote Miu Miu’s philosophy and values to clients
Achieve individual and store sales targets
Provide excellent service in accordance with the client journey ceremony
Exceed KPI goals and maximize sales performance
Demonstrate knowledge of products, Miu Miu history, culture and DNA
Capture and maintain customer data in the company CRM
Follow up with clients using CRM tools
Host and conduct in-person and virtual appointments
Promote an omnichannel mindset
Stay informed about luxury fashion trends and competitors
Resolve client complaints with line manager and Client Service support when necessary
Care for products and use company digital tools to provide an integrated luxury experience
Support Back of House with daily store operations and maintain an organized stock room
Follow operational, stock, security, cash, inventory, logistics and reporting procedures
Collaborate with colleagues to provide an exceptional experience and positive working environment

Requirements

What you’ll need

Previous experience in a Client Advisor, Sales Assistant or similar role, preferably within the luxury fashion or premium retail sector
Strong customer orientation and excellent interpersonal and communication skills
Ability to build long-term client relationships and provide a high-level, personalized shopping experience
Passion for fashion and luxury
Genuine interest in the Miu Miu brand, products and heritage
Ability to communicate product knowledge effectively to clients
Results-oriented, proactive and flexible
Strong team spirit
Ability to work in a dynamic, fast-paced retail environment
Ability to contribute to individual and store targets

Benefits

Comp & perks

Creative and international work environment
Professional growth opportunities
Inclusive work environment
Equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics