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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and operational capabilities, including scheduling, client management, and administrative support. Proficient in managing logistics, communication, and technology tools to enhance team efficiency and client satisfaction.
Highest-signal resume keywords
Client Session SchedulingGoogle Workspace AdministrationAttention To DetailClear Written CommunicationCandidate Screening
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementBusiness AdministrationProject CoordinationDocument PreparationApplicant Tracking System Management
Soft Skills
Good JudgmentStrong Follow-ThroughComfort With Technology
Tools & Technologies
Video Conferencing SoftwareAI SoftwareShared Drive Management
Industry Keywords
People OperationsExecutive SupportRemote WorkClient Management
About the role
Key responsibilities & impact- Schedule and reschedule client sessions across several calendars
- Set up virtual sessions, including breakout rooms, co-hosts, and recording
- Maintain the master delivery schedule
- Coordinate access to client systems and client IT
- Track client purchases and delivered services
- Update the client-facing platform and manage participant reminders
- Monitor client support email and route questions
- Prepare weekly delivery meeting agendas, take notes, and track follow-ups
- Support all-hands meetings and company culture activities
- Manage logistics for the annual offsite
- Prepare new-hire accounts, systems, and information
- Prepare offer letters, contractor agreements, and NDAs and track completed paperwork
- Handle offboarding and remove system access
- Assist with benefits questions and annual open enrollment
- Coordinate interviews and maintain the applicant tracking system
- Respond to candidates and close recruitment loops
- Potentially conduct candidate screens and first-round interviews
- Administer Google Workspace, video conferencing, meeting recording, password management, and AI software licenses
- Manage shared drive access and organization
- Review software subscriptions and handle business license renewals
- Handle physical mail
- Manage the central inbox and route requests
- Take ownership of unassigned projects and requests through completion
Requirements
What you’ll need- 2 to 5 years of experience in operations, people operations, executive support, business administration, or a similar role
- Experience at a company with fewer than 100 people is a plus
- Exceptional attention to detail
- Good judgment
- Strong follow-through
- Comfort with technology and using AI as part of professional work
- Clear written communication
- Full-time, remote, US-based
- Indianapolis area preferred, but not required