Patient Programming – Ambassador Manager

Praxis

. Own the patient programming strategy and annual operating plan for ulixacaltamide .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $205,000 - $228,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading patient-focused programs and cross-functional initiatives within regulated environments, with a strong emphasis on patient advocacy, engagement strategies, and compliance. Proven ability to build relationships with stakeholders and translate patient insights into actionable program recommendations.

Highest-signal resume keywords

Patient Engagement StrategyCross-Functional LeadershipProgram ManagementPatient AdvocacyBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentPerformance EvaluationData AnalysisCompliance ManagementStakeholder Alignment

Soft Skills

Relationship BuildingCommunicationInfluencingOrganizational SkillsAttention to Detail

Certifications & Qualifications

Bachelor’s DegreeAdvanced Degree in Business, Life Sciences, Communications, or Public Health

Industry Keywords

PharmaceuticalBiotechnologyHealthcarePatient AdvocacyCNSNeurologyMovement DisordersEssential Tremor

About the role

Key responsibilities & impact

Own the patient programming strategy and annual operating plan for ulixacaltamide
Identify patient needs, priority audiences, program objectives, engagement approaches, and success measures
Lead end-to-end patient ambassador program management, including identification, recruitment, onboarding, training, engagement, relationship management, and evaluation
Design and deliver patient and caregiver experiences and programs for people affected by essential tremor
Translate patient and caregiver insights into program recommendations and coordinate execution across internal and external partners
Advocate for the patient voice in cross-functional brand planning and present insights, recommendations, and results to brand and commercial leadership
Build relationships with patient advocacy organizations and external stakeholders
Lead agencies and internal partners in developing and executing patient programs
Define scopes of work, deliverables, timelines, and performance expectations; address risks and escalate material issues
Define success measures and lead performance reviews using feedback, insights, engagement measures, and available data
Manage assigned patient programming and ambassador budgets, including planning, forecasting, spend monitoring, and investment recommendations
Partner with Medical, Legal, Regulatory, Compliance, and other stakeholders to establish review processes and ensure compliant activities involving consent and privacy

Requirements

What you’ll need

Bachelor’s degree required; advanced degree in business, life sciences, communications, public health, or a related field is a plus
Progressive experience in pharmaceutical, biotechnology, healthcare, patient advocacy, patient engagement, or a related field
Experience leading patient-focused programs and cross-functional initiatives in a regulated environment
Experience in CNS, neurology, movement disorders, essential tremor, or another specialty disease area strongly preferred
Experience setting strategy and leading development, execution, and evaluation of patient-focused programs, communities, initiatives, or engagement strategies
Experience managing patient ambassador, speaker, advocate, influencer, or similar external engagement programs preferred
Strong understanding of patient privacy, appropriate boundaries, and compliance requirements
Ability to work effectively with review and approval partners
Exceptional relationship-building skills with patients, caregivers, advocacy organizations, internal stakeholders, and external partners
Ability to align stakeholders and influence decisions without direct reporting authority
Ability to translate qualitative patient experiences and program performance data into programming opportunities and action
Strong cross-functional leadership, program management, and agency oversight skills
Ability to manage multiple workstreams, stakeholders, and timelines
Experience managing program budgets and external partner performance
Excellent communication skills and ability to present strategic recommendations and program results to senior stakeholders
Comfortable operating in ambiguity and building new programs in a fast-moving environment
High level of ownership, judgment, organization, and attention to detail
Regular computer/device/office equipment use, clear communication, occasional movement, screen-work comfort, basic hand coordination, and sustained focus

Benefits

Comp & perks

99% of medical, dental, and vision plan premiums paid
Company-paid life insurance
AD&D benefits
Disability benefits
Voluntary plans to personalize coverage
Dollar-for-dollar 401(k) matching up to 6% of eligible contributions
Long-term stock incentives
Employee Stock Purchase Plan (ESPP)
Discretionary quarterly bonus
Extremely flexible wellness benefit
Generous PTO
Paid holidays
Company-wide shutdowns