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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Electronic Medical Record (EMR) implementation and optimization, with strong project management and communication skills to effectively engage clinical and operational teams. Proficient in workflow analysis, process documentation, and user training within healthcare environments.
Highest-signal resume keywords
EMR ImplementationProject ManagementWorkflow AnalysisHealthcare TechnologyUser Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR/EHR SystemsData MigrationSystem ConfigurationChange ManagementImplementation Documentation
Soft Skills
Communication SkillsProblem-Solving AbilitiesOrganizational SkillsCritical-ThinkingRelationship Building
Tools & Technologies
Project Management ToolsSaaS Implementation
Industry Keywords
Healthcare AdministrationOutpatient HealthcareWomen's HealthTelehealthHIPAA Compliance
About the role
Key responsibilities & impact- Support successful implementation, adoption, and ongoing optimization of PreBorn!'s Electronic Medical Record platform across affiliated pregnancy clinics
- Guide clinics from initial readiness and workflow discovery through configuration, data preparation, testing, training coordination, go-live, and post-implementation stabilization
- Partner with the VP of Virtual Care Services, clinical and operational leadership, software development and technology teams, EMR product/project leadership, training resources, clinic engagement teams, compliance and security resources, and external EMR vendors
- Communicate recurring workflow challenges, user feedback, system gaps, and product improvement opportunities
- Drive assigned clinic implementations from kickoff through successful adoption
- Maintain implementation timelines, milestones, responsibilities, risks, and deliverables
- Build trusted relationships with clinic leaders and staff
- Translate between technical teams, clinical users, and organizational leadership
- Maintain accurate configuration, documentation, testing, and implementation records
- Provide onsite implementation support for multiple consecutive days when necessary
Requirements
What you’ll need- Bachelor's degree in healthcare administration, information systems, business, project management, or related field; equivalent relevant experience may be considered
- 3+ years of experience supporting software, EMR/EHR, healthcare technology, SaaS implementation, or similar system implementations
- Experience working directly with end users during technology implementation or adoption
- Ability to manage multiple implementation projects and competing priorities
- Strong understanding of workflow analysis, process documentation, and change management
- Ability to learn complex software systems quickly and translate technical concepts for nontechnical users
- Strong project coordination and organizational skills
- Excellent written and verbal communication skills
- Strong troubleshooting, critical-thinking, and problem-solving abilities
- Ability to work effectively across clinical, operational, and technical teams
- Willingness and ability to travel to clinics as needed during implementation and go-live
- Direct experience implementing an EMR or EHR system preferred
- Experience in outpatient healthcare, women's health, pregnancy clinics, telehealth, or similar clinical environments preferred
- Experience with healthcare data migration and system configuration preferred
- Familiarity with HIPAA, healthcare privacy, role-based access, and clinical data security principles preferred
- Experience conducting user acceptance testing and supporting software go-lives preferred
- Experience developing implementation documentation, workflows, and training resources preferred
- Familiarity with project management tools and implementation methodologies preferred
- Experience supporting multi-site or geographically dispersed healthcare organizations preferred
- Profess Jesus Christ as Savior and Lord
- Agree with and support PreBorn!'s Statement of Faith
- Maintain a 100% pro-life position
- Participate in the prayer-centered culture of the ministry
Benefits
Comp & perks- Periodic travel to participating clinics throughout the United States
- Opportunity to provide onsite implementation support
- Mission-driven, prayer-centered ministry culture