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About the role
Key responsibilities & impact- Confirm sales appointments
- Perform quality control
- Assist with other operational duties
- Support the inside sales team with special requests
- Maintain leads and data in the CRM system
Requirements
What you’ll need- 1-2 years’ work experience in administrative/customer service-related fields or undergraduate degree
- Proficient in Microsoft Office, Google Drive, Zoom, ADP
- Clear communication, active listening, clarification, and empathy
- Strong written communication and composition skills
- High level of professionalism
- Ability to manage tasks, take direction from different team members, balance competing tasks, organize information for analysis, and identify and escalate problems promptly
- Customer service skills
- Schedule flexibility; shift start times may vary, with occasional Friday afternoon or Saturday shifts
- Ability to communicate via phone, email, chat, and other formats
- Experience or willingness to work independently in a remote work-from-home setting
Benefits
Comp & perks- Work remotely from home or in a hybrid setting at Precoa headquarters
- Competitive hourly pay based on experience plus company bonuses
- 18 days PTO
- 2 paid weeks of parental leave
- Health, Dental, and Vision benefits
- 401k with company match
- $25,000 Life Insurance Policy