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Product Quality Specialist II
Premera Blue Cross. Perform audits and testing of standard medical, dental, and pharmacy configuration work, including shells and entry-level final configurations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auditing and configuration analysis within the healthcare sector, with a strong focus on accuracy, completeness, and consistency. Proficient in providing constructive feedback and identifying trends for process improvement.
Highest-signal resume keywords
Auditing ExperienceSQL ExperienceHealthcare ExperienceConfiguration Standards KnowledgeEffective Feedback Provision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AuditingConfiguration AnalysisQuality ReviewOperational AuditData Analysis
Soft Skills
Constructive FeedbackCommunicationProblem-Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
HealthcareHealth Insurance ProductsBenefit TerminologyClaimsCustomer Service
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Perform audits and testing of standard medical, dental, and pharmacy configuration work, including shells and entry-level final configurations
- Analyze configuration outputs for accuracy, completeness, and consistency before downstream processing
- Document audit findings and required corrections for configuration partners
- Provide timely, respectful, and actionable feedback to support corrections and learning
- Analyze recurring issues and error patterns to identify trends supporting training and process improvement
- Maintain knowledge of audit procedures, configuration standards, mandates, and reference materials
- Participate in calibration discussions and quality reviews
- Support project work aligned to team priorities
- Perform other duties as assigned
Requirements
What you’ll need- High school diploma or GED (Required)
- Two (2) years of work experience in claims, customer service, membership and billing, product configuration, quality, or auditing, including experience using relevant systems and processes (Required)
- One (1) year of auditing experience, such as quality review, configuration audit, operational audit, or comparable experience
- SQL experience
- Healthcare experience
- Experience providing effective, constructive feedback to peers or partners to drive corrections and learning
- Exposure to health insurance products and benefit terminology, including Medical, RX, and Dental, in a configuration, operations, or service environment
Benefits
Comp & perks- Medical, vision, and dental coverage with low employee premiums
- Voluntary benefit offerings, including pet insurance
- Life and disability insurance
- Retirement programs, including a 401K employer match and a pension plan vested after 3 years of service
- Wellness incentives, including mental well-being resources, counseling services, stress management programs, and mindfulness programs
- Generous paid time off
- Tuition assistance for undergraduate and graduate degrees
- Employee recognition program
- On-campus resources, networking opportunities, and team engagement for hybrid employees
- Commuter perks
- Free convenient on-site parking
- Subsidized on-campus cafes
- On-site health and wellness activities
- Fitness and well-being center with in-person and virtual workouts and nutritional counseling
- On-campus shuffleboard and ping pong