Senior Business Development Analyst

Premium Guard Inc. (PGI)

. Manage daily customer account activities, including order updates, scheduling, delivery status, customer portals, contracts, and sales price lists .

Posted 10/15/2026full-timeRemote • Tennessee • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and financial acumen to support sales analysis, pricing strategies, and business performance reporting. Capable of managing customer account activities and collaborating cross-functionally to enhance operational efficiency and customer satisfaction.

Highest-signal resume keywords

Sales AnalysisCustomer Relationship ManagementData Analysis ToolsProject ManagementAutomotive Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingInventory ManagementOrder FulfillmentPricing StrategiesProfitability AnalysisChargeback Dispute ResolutionCategory Trend AnalysisCustomer Account SetupEDI Setup TrackingProduction Planning Review

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsOrganizational SkillsRelationship Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointData Analysis Tools

Industry Keywords

Customer ServiceAccount SupportSales SupportLogisticsTransportationDistributionManufacturingAftermarket Operations

About the role

Key responsibilities & impact

Manage daily customer account activities, including order updates, scheduling, delivery status, customer portals, contracts, and sales price lists
Prepare weekly sales, shipment, inventory, order-fill-rate, and trend reports
Review production plans with PGI Manufacturing to ensure customer demand is fulfilled
Produce quarterly GAP reports to place new products and maximize application coverage
Analyze and dispute chargebacks through customer processes when needed
Review category trends and identify margin improvements by program, category, and SKU
Coordinate setup of new customer accounts, part numbers, and piece prices
Track EDI setup and ensure package artwork is completed and approved on time
Build customer relationships and collaborate cross-functionally to improve satisfaction and operational efficiency
Support customer personnel with product and technical knowledge
Attend selected customer and industry events to represent PGI and build relationships
Perform other job-related duties as assigned

Requirements

What you’ll need

Bachelor's Degree in a related field or equivalent in education and experience
Ability to work independently without daily supervision
Previous experience in customer service, account support, sales support, logistics, transportation, distribution, or a related field preferred
Experience in the automotive industry, supporting manufacturing, or aftermarket operations preferred
Demonstrated experience in sales analysis, pricing strategies, profitability analysis, and business performance reporting
Experience working with cross-functional teams, including Sales, Manufacturing, Supply Chain, Finance, and Product Management
Advanced proficiency in Microsoft Excel, PowerPoint, and data analysis tools
Strong analytical, problem-solving, and financial acumen
Excellent communication, presentation, and relationship management skills
Strong organizational and project management skills
Ability to manage multiple priorities and work independently