Funding Manager

Prentke Romich GmbH

. Provide day-to-day operational leadership for funding and trial teams .

Posted 10/27/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $70,000 - $86,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership and workforce planning skills, with a focus on managing high-volume environments and improving processes through data-driven decision-making. Proficient in coaching and developing teams while ensuring alignment and collaboration across various roles.

Highest-signal resume keywords

Operations LeadershipWorkforce PlanningTeam DevelopmentPerformance Metrics AnalysisProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementWorkflow ManagementPerformance OversightData AnalysisResource Allocation

Soft Skills

Leadership SkillsCommunication SkillsCollaboration SkillsCoaching SkillsProblem-Solving Skills

Tools & Technologies

Microsoft OfficeBusiness SystemsPortalsWork Queues

Industry Keywords

Healthcare AdministrationCustomer Support OperationsTrial Program SupportHigh-Volume Environment

About the role

Key responsibilities & impact

Provide day-to-day operational leadership for funding and trial teams
Lead and develop funding and trial teams through coaching and performance oversight
Supervise and develop team members
Manage workloads and service levels
Monitor performance metrics and address workflow barriers and escalations
Partner with Regional Managers to promote alignment and collaboration among Consultants, Funding Specialists, and Trial Program Specialists
Assign and rebalance workloads based on volume, capacity, coverage needs, and business priorities
Track volume, aging, backlog, capacity, and other operational metrics
Identify trends and implement action plans
Coordinate onboarding logistics and ongoing refresher training
Identify workflow challenges and recommend practical solutions to improve processes and tools

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare Administration, Operations Management, or a related field required; an equivalent combination of education and relevant experience may be considered
Minimum of 3 years of experience in operations leadership, customer support operations, funding or trial program support, healthcare administration, or another workflow-based service environment required
Minimum of 2 years of experience supervising, coaching, training, and leading staff in a high-volume, deadline-driven environment, or an equivalent combination of leadership or project management experience required
Strong leadership skills in a high-volume, deadline-driven environment
Strong workforce planning and workload management skills, including scheduling, coverage planning, and resource allocation
Ability to use operational metrics such as backlog, productivity, and quality data to identify trends and take action
Strong communication and collaboration skills with the ability to escalate issues clearly and appropriately
Strong problem-solving and root-cause analysis skills
Proficiency with business systems, portals, work queues, and Microsoft Office tools or equivalent platforms
Commitment to providing a positive internal and external customer experience
Equivalent combination of education and relevant experience may be considered

Benefits

Comp & perks

Mission-driven impact helping individuals access life-changing communication technology
Leadership and development opportunities
Coaching and development of Funding Specialists and Trial Program Specialists
Cross-functional collaboration with Regional Managers and regional teams