Expert EPIC Configuration Analyst

Presbyterian Healthcare Services

. Conduct in-depth analysis of workflows, data collection, and technical issues associated with Epic software .

Posted 10/23/2026full-timeChinle • Arizona • United StatesMid-LevelSenior💰 $100,152 - $175,718 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic software, including design, testing, and maintenance of solutions, while providing tier-2 support and collaborating effectively across teams. Maintains compliance with departmental policies and procedures while managing workflows and technical issues.

Highest-signal resume keywords

Epic Software ExperienceEpic CertificationWillow ProficiencyData AnalysisTest Case Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow AnalysisSolution DesignIncident ResolutionTest Script CreationEpic Record Modification

Soft Skills

Team CollaborationIndependent WorkRole ModelingTime Management

Tools & Technologies

EpicHelp Desk Software

Certifications & Qualifications

Epic CertificationAdditional Proficiency/Certification in Related Application Area

Industry Keywords

Application SupportTechnical IssuesComplianceIntegrationOn-Call Coverage

About the role

Key responsibilities & impact

Conduct in-depth analysis of workflows, data collection, and technical issues associated with Epic software
Design, build, test, and maintain solutions
Provide tier-2 support for application incidents reported through the help desk
Perform analysis to resolve incidents, maintenance items, enhancement requests, upgrades, updates, and projects
Collaborate with colleagues and across teams
Develop and maintain requirements, specifications, and test cases
Create, review, and update test scripts to reflect workflow solutions
Modify Epic records, tables, and master files
Implement changes using documented procedures compliant with department policies and procedures
Participate in team and cross-team meetings and maintain meeting records
Maintain expert understanding of the supported application and integrations
Work independently 100% of the time
Anticipate and complete additional work within schedule
Serve as a role model for projects
Promote teamwork within and across teams

Requirements

What you’ll need

Bachelor's degree plus 3 years of IT or business experience
3 years of Epic-specific experience
6 years of additional experience can be substituted in lieu of degree
Epic certified in supporting application
Additional proficiency/certification/badges in related application area
Required: Willow
Preferred: Beacon, Research, Cosmos
Ability to provide 24/7 on-call coverage as required
Work shift: Days (United States of America)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
Group term life insurance
Optional voluntary benefits
Employee Wellness rewards program
Gift cards and more for participating in wellness activities