Contract Clinical Services Support Technician

Prescryptive Health, Inc.

. Synchronize Medispan drug lists in the drug list management platform .

Posted 10/8/2026full-timeRemote • United StatesMid-LevelSenior💰 $20 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pharmacy benefit management, including prior authorization processes, formulary updates, and drug list management. Proficient in utilizing technology and automation to enhance operational efficiency and accuracy in clinical services.

Highest-signal resume keywords

Certified Pharmacy Technician (CPhT)Pharmacy Benefit Manager (PBM) ExperienceFormulary ManagementMicrosoft ExcelAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prior Authorization SupportDrug List ManagementClinical ServicesClaims AdjudicationFormulary UpdatesMedication List AnalysisNDC IdentifiersQuality Control CheckpointsDisruption AnalysesClient-Facing Materials Preparation

Soft Skills

Clear CommunicationAttention to DetailFollow-ThroughSound JudgmentMotivation to Learn

Tools & Technologies

Drug Information DatabasesPBM PlatformsAI-Enabled ToolsAutomation Tools

Certifications & Qualifications

Certified Pharmacy Technician (CPhT)

Industry Keywords

Pharmacy Technician ExperienceUtilization ManagementCoverage ReviewMail Order Pharmacy OperationsSpecialty Pharmacy Operations

About the role

Key responsibilities & impact

Synchronize Medispan drug lists in the drug list management platform
Update prior authorization coverage criteria documents with formulary updates and client customizations
Maintain quantity limit rules and complete downstream client-specific changes
Investigate claim rejections related to drug list platform configuration and resolve clinical drug list and benefit setup questions
Escalate issues requiring clinical review
Prepare and publish coverage policy files and printed client drug lists under clinical quality assurance review
Establish quality control checkpoints for prior authorization updates, quantity limit cleanup, and prior authorization printing
Analyze, generate, and distribute medication lists and reports
Prepare client-facing clinical materials, including disruption analyses for annual and quarterly business reviews
Coordinate with pharmacists, operational teams, and internal stakeholders to meet deadlines
Identify opportunities to improve accuracy and efficiency through technology, automation, and AI-enabled tools

Requirements

What you’ll need

High school diploma or equivalent
Active Certified Pharmacy Technician (CPhT) certification through PTCB or ExCPT, with state registration or licensure where required
3 years of pharmacy technician experience
2 years of experience at a pharmacy benefit manager (PBM) supporting clinical services, such as utilization management, coverage review, or prior authorization resolution
Experience with mail order and specialty pharmacy operations, prior authorization support, formularies, drug lists, and National Drug Code (NDC) identifiers
Hands-on experience with formulary or drug information databases and PBM platforms
Strong Microsoft Excel and PowerPoint skills
Attention to detail and accuracy in maintaining claims adjudication data and preparing client-facing materials, including disruption analyses, benefit summaries, and business review presentations
Strong follow-through and clear written and verbal communication to coordinate with pharmacists, Operations teams, and internal stakeholders and meet deadlines in a high-volume environment
Sound judgment about what you can resolve independently and when pharmacist review is needed
Motivation to learn and grow, with openness to technology, automation, and AI-enabled tools

Benefits

Comp & perks

Prescryptive will provide a laptop for the duration of the contract
This is a contract role and therefore not eligible for Prescryptive employee benefits