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Production Control Clerk
PRIDE Industries. Provide single-point customer service to customers, vendors and co-workers to identify and schedule work requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in work control and customer service, with a strong ability to manage and track data effectively. Proficient in using CMMS systems and Microsoft Office Suite while maintaining safety standards and building effective relationships.
Highest-signal resume keywords
Work Control ExperienceCMMS Systems ProficiencyCustomer Service SkillsData ManagementMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Work Control StandardsData TrackingFacility InspectionsRepair CoordinationDocumentation ReviewPhysical Demands ComplianceOffice Equipment UseProblem-Solving SkillsOrganizational SkillsKnowledge of Facilities
Soft Skills
Effective CommunicationRelationship BuildingAdaptabilityAttention to DetailTeam Collaboration
Tools & Technologies
CMMS SoftwareMicrosoft Office SuiteOffice Phone SystemsPrintersFax Machines
Certifications & Qualifications
High School Diploma or GEDValid Driver's License
Industry Keywords
Facility ManagementCustomer SupportMaintenance CoordinationSafety StandardsTenant Coordination
About the role
Key responsibilities & impact- Provide single-point customer service to customers, vendors and co-workers to identify and schedule work requirements
- Compile and record facility production and customer data based on written and verbal requirements
- Coordinate, control and schedule work, including work requests, authorization documents, utility shutdowns and support services
- Review files and database entries for current, accurate and complete documentation
- Coordinate with tenant commands to resolve facility damage and good-order issues
- Prepare, review, issue, monitor and update work-control and facility-occupancy forms
- Inspect barracks facilities and coordinate repairs or maintenance with Facilities Maintenance Division while tracking work requests through completion
- Coordinate data for government customers and systems
- Liaise between UPH Division, Resident Support Office, barracks residents and unit leadership
- Assign, terminate and maintain inspections of Facilities Maintenance Division and contractor work in quarters
- Monitor and track maintenance work requests and submit requests for necessary repairs
- Perform quarters inspections with new occupants and recurring inspections of common areas and grounds
- Frequently travel between facilities
- Perform other duties and special production projects as assigned
Requirements
What you’ll need- Minimum of three (3) years of work experience in work control, customer service or demonstrated ability to use CMMS systems, and knowledge of work control standards and practices
- Ability to follow directions, structured processes and procedures
- Ability to communicate effectively to provide information, complete daily records, and respond to inquiries and requests from vendors, customers, and management
- Ability to manage and accurately track data, and adapt to changing work priorities
- Ability to follow established safety rules applicable to an office environment and maintain a safe workspace
- Ability to build effective working relationships with staff, customers and others
- Demonstrated organizational, problem-solving and common sense skills
- Ability to use computers, printers, fax machine, and office phone systems
- Ability to type correspondence using Microsoft Office Suite
- Working knowledge of structural and mechanical items, facilities, and furnishings of dwellings to determine repairs and fair wear and tear
- High School Diploma or GED
- Valid Driver's License may be required depending on local, state and/or contract requirements
- Ability to perform listed physical demands, including maneuvering, bending, stooping, reaching, keyboard use, monitoring computer systems, close-vision work, lifting boxes up to 25 pounds, and phone communication
- Ability to work at customer locations and travel between facilities
- Due to AbilityOne program requirements, this position needs to be filled by a person with a disability