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Rehab Product Support Associate
Pride Mobility Products Corporation. Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products .
Tech Stack
Tools & technologiesAssembly
About the role
Key responsibilities & impact- Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products
- Train, develop, and support Rehab products, including Q Logic electronics, for customers, therapists, and VA facilities
- Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to fulfill Rehab provider needs in the assigned Field Sales territory
- Travel throughout the assigned territory to provide training and presentations on Quantum Products, with a focus on Q Logic electronics
- Assist with education presentations and technical training in the territory
- Communicate Quality Assurance issues and concerns
- Report field data regarding growth opportunities to Rehab Product Specialists and Regional Manager
- Maintain inventory of demo chairs, electronics, and accessories needed in the field
- Manage time and territory cost-effectively
- Submit monthly expenses and weekly travel itineraries
- Assist providers and technical staff with troubleshooting and repairs of field units
- Participate in VA clinics and VA-related activities
- Observe safety and security rules and promptly report accidents, incidents, or injuries
- Complete Annual CTPAT Security Training
- Focus on continuous improvement and demonstrate good business judgment
- Work effectively with all Pride departments to exceed internal and external expectations
Requirements
What you’ll need- Must be a team player, friendly, professional, detail-oriented, and honest
- Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
- Ability to work with multiple departments as a cross-functional team
- Ability to assemble and troubleshoot mechanical and electrical devices
- Ability to travel for the company and transport demo equipment as business needs dictate
- Ability to lift/push/pull up to 50 lbs.
- Relentless drive to achieve advancement and continuous improvement
- Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
- Excellent web navigation skills
- Excellent verbal and written communication skills
- Excellent planning, customer service, public speaking and presentation skills
- Basic working knowledge of Pride operating systems preferred
- Basic knowledge of clinical diagnoses and equipment considerations preferred
- Strong mechanical and/or electrical assembly and troubleshooting skills preferred
- At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment, or an Associate Degree in a related Health Care field in lieu of experience, or a Bachelor’s Degree in lieu of a related Associate Degree
- High School Diploma or GED
- Must be legally authorized to work in the United States without sponsorship now or in the future
- At least 2 years of experience within the Mobility Industry preferred
- Current or previous successful employment experience with Pride Mobility Products Corporation preferred
- Associate Degree in a Health Care related field preferred
- Assistive Technology Professional (ATP) Certification preferred
Benefits
Comp & perks- Commission
- Company-provided travel and transportation of demo equipment as business needs dictate
- Equal Opportunity employment protections
- Reasonable accommodation or assistance for applicants with disabilities