Fleet Service Manager – Energy

Prim

. Oversee service writers across the Energy segment, in shops and in the field .

Posted 11/11/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing service writers and optimizing fleet maintenance processes, with a strong focus on training, standardization, and operational efficiency. Proficient in utilizing work order systems and Microsoft tools to enhance service delivery and ensure compliance with safety standards.

Highest-signal resume keywords

Fleet Maintenance SystemsService Writer TrainingProcess StandardizationMicrosoft Excel ProficiencyOperational Metrics Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Work Order ManagementFleet Service CoordinationData Quality AuditingRepair Process OptimizationPreventive Maintenance Integration

Soft Skills

CoachingCommunicationLeadership

Tools & Technologies

Microsoft OutlookMicrosoft Teams

Certifications & Qualifications

High School Diploma or EquivalentValid Driver's License

Industry Keywords

Heavy EquipmentFleet ServiceConstructionPipelineRenewablesPowerHeavy Civil

About the role

Key responsibilities & impact

Oversee service writers across the Energy segment, in shops and in the field
Set daily, weekly and monthly expectations for service writer output and accuracy
Train new service writers and coach existing ones on systems, standards and customer service
Partner with Fleet Services Managers on hiring, performance reviews and staffing
Build and maintain standardized workflows, work instructions, checklists and templates
Audit service writer work for consistency and data quality
Coordinate Energy practices with Fleet – Enterprise company-wide standards
Review fleet service policies and procedures and recommend improvements
Roll out approved changes with training, communication and follow-up
Identify repair-process bottlenecks and drive fixes to reduce downtime and cost
Support parts and preventive-maintenance work integration with work orders
Assist Fleet Services Managers and Field Fleet Services Managers with opening and closing work orders
Ensure timely, accurate work-order completion and parts recording
Ensure preventive-maintenance reports are addressed and assigned
Track repair status, open and aging work orders, backlog, turnaround time and work-order accuracy
Report repair status and operational metrics to the Director of Fleet Services and operations leaders
Model and enforce Primoris safety standards across shop and field locations
Treat operations as the customer and ensure equipment readiness and responsible spending

Requirements

What you’ll need

5+ years in heavy equipment or fleet service, including 2+ years as a service writer, service advisor or service coordinator
2+ years leading or training others
Strong working knowledge of work order and fleet maintenance systems
Proficiency with Microsoft Excel, Outlook and Teams
High school diploma or equivalent
Experience in construction, pipeline, renewables, power or heavy civil preferred
Experience standardizing processes across multiple locations preferred
Associate's or bachelor's degree in business, fleet management or a related field preferred
Valid driver's license required; CDL not required
Travel up to 25% across Energy segment facilities and job sites

Benefits

Comp & perks

Competitive compensation, paid weekly
Best-in-class medical, dental, vision, and LTD/STD coverage
401(k) with company match, vested on day one
Employee Stock Purchase Plan (ESPP)
Pet coverage
Legal assistance coverage
Award-winning safety programs