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About the role
Key responsibilities & impact- Provide administrative duties to assist the operations team
- Build and maintain customer relations and resolve concerns or requests
- Deliver schedules and other reporting to customers on time
- Interact professionally with customers and co-workers
- Utilize Smartsheet for data management and retention
- Determine the sequence and method of work consistent with customer requirements and internal processes
- Communicate with Foremen, Area Supervisor, and Management regarding job updates and statuses
- Perform additional administrative tasks as required
Requirements
What you’ll need- Advanced proficiency in Excel and Microsoft Office; certifications, examples, and/or references may be requested
- Preferred experience with Smartsheet work management platform
- High School Diploma or equivalent
- One-year customer service experience
- Excellent analytical skills with a high level of accuracy and attention to detail
- Ability to prioritize and plan work activities to be effective and efficient
- Must be comfortable and effective working in an environment with changing demands, delays and responding to unexpected situations
- Excellent verbal and written communication skills required
- Ability to maintain a high level of professionalism when interacting with all customers and team members (internal/external)
- Previous experience in construction environment desired
- Must pass drug testing
Benefits
Comp & perks- Competitive compensation paid weekly
- State of the art office spaces and warehouse
- Paid Time Off, Holiday Time Off, and Community Service Paid Time Off
- Medical, Dental and Vision insurance
- 401(k) with Generous Company Match, vested day-one
- Company-paid Disability Insurance
- Company-paid Life Insurance
- Employee Stock Purchase Plan [ESPP]
- Tuition Reimbursement
- Pet Coverage "For our Furry Friends"
- Legal Assistance Coverage
- Award winning safety programs
- Overtime opportunities
- Growth Opportunities
