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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering Workday Learning, including configuration, reporting, and troubleshooting. Capable of leading learning initiatives, managing integrations, and ensuring compliance within enterprise learning environments.
Highest-signal resume keywords
Workday Learning AdministrationLMS ConfigurationData Reporting and AnalysisProcess Automation with Power AutomateCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Management System AdministrationReport DevelopmentData ExtractsTroubleshooting System IssuesIntegration SupportGovernance PracticesEnrollment and Assignment RulesTesting and Production DeploymentData ReconciliationLearning Records Management
Soft Skills
Analytical Problem-SolvingEffective CommunicationStakeholder Relationship BuildingCollaborationFacilitation
Tools & Technologies
Workday LearningMicrosoft Power AutomateAPIsSFTP ConnectionsThird-Party Platforms
Industry Keywords
Learning Governance StandardsCompliance ReviewsTraining Completion MonitoringLearning Program EffectivenessEnterprise Learning Systems
About the role
Key responsibilities & impact- Create, configure, test, and deploy learning content in Workday Learning
- Manage course settings, assignments, campaigns, enrollments, retraining rules, and completion logic
- Validate learner transcripts and troubleshoot completion/reporting issues
- Promote approved content and configuration changes from Sandbox to Production
- Support business unit learning administrators and content owners
- Respond to learning-related support tickets and user questions
- Troubleshoot Workday Learning issues, integrations, transcript discrepancies, and learner access problems
- Serve as escalation point for enterprise learning system issues
- Develop and maintain Workday Learning reports, dashboards, and data extracts
- Fulfill reporting requests from HR, Operations, Compliance, and Business Units
- Monitor training completion, compliance status, and learning program effectiveness
- Gather requirements for new learning initiatives and system enhancements
- Provide consultation on learning strategy, governance, reporting, and system capabilities
- Maintain learning governance standards, naming conventions, and quality assurance practices
- Build and support Power Automate workflows related to learning administration
- Lead learning content and record migrations into Workday Learning
- Manage consolidation projects involving legacy LMS platforms and learning records
- Coordinate testing, validation, and deployment activities
- Evaluate, implement, and support learning system integrations
- Coordinate with vendors and IT on APIs, SFTP connections, content libraries, and third-party platforms
- Manage vendor content onboarding and validation
- Perform data reconciliation and cleanup efforts
- Support audits, compliance reviews, and executive reporting requests
- Develop enterprise governance frameworks, standards, and operating procedures
- Evaluate new learning technologies, AI capabilities, and process improvements
- Lead learning-related projects from requirements gathering through deployment
- Coordinate communication, testing, training, and stakeholder readiness activities
- Facilitate cross-functional meetings and working sessions
Requirements
What you’ll need- Bachelor’s degree in human resources, information systems, instructional technology, business administration, or a related field; equivalent relevant experience may be considered
- Five or more years of experience administering a learning management system in a complex or enterprise environment
- Experience administering Workday Learning is strongly preferred
- Strong knowledge of LMS configuration, enrollment and assignment rules, learning records, testing, and production deployment & governance practices
- Experience developing reports, dashboards, and data extracts to support compliance, operational, and business needs
- Proven analytical and problem-solving skills, with the ability to troubleshoot system, integration, access, and data integrity issues
- Experience supporting system integrations, process automation, AI tools/enablement, or workflow tools such as Microsoft Power Automate is preferred
- Excellent written and verbal communication skills, with the ability to translate business requirements into effective system solutions
- Demonstrated ability to collaborate effectively within cross-functional teams and build productive stakeholder relationships
Benefits
Comp & perks- 401k w/employer match
- Health/Dental/Vision insurance plans
- Paid time off
- 10 paid holidays
- Stock purchase plan
