Service Administrator – Heavy Equipment

Prim

. Perform day-to-day administrative duties as requested by management .

Posted 9/23/2026full-timeAcheson • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and administrative capabilities, with proficiency in MS Office and experience in customer service and payroll duties. Ability to manage multiple tasks under pressure while maintaining effective communication and fostering positive relationships.

Highest-signal resume keywords

Administrative SupportCustomer ServiceMS Office ProficiencyOrganizational SkillsTimekeeping Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative DutiesWork Order PreparationDatabase ManagementTime EntryPayroll Processing

Soft Skills

Verbal CommunicationWritten CommunicationMulti-taskingSelf-motivationProfessionalism

Industry Keywords

Heavy Equipment MachineryDocument ManagementCustomer Relationship ManagementMeeting PreparationCourier Coordination

About the role

Key responsibilities & impact

Perform day-to-day administrative duties as requested by management
Assist various departments on site and in the Corporate Office, including payroll, accounting, and human resources
Deliver optimal customer service that fosters positive relationships
Assist with delivering department initiatives
Prepare work orders and estimates, including labour and supplies
Accurately enter and track work orders and equipment in databases
Ensure timely closure of work orders and invoice submission
Organize, maintain, and update document and electronic filing systems
Retrieve and systemize information
Provide administrative support to management and Master Mechanic
Prepare for meetings and produce meeting documents as needed
Answer incoming telephone calls professionally and redirect calls appropriately
Pick up, deliver, and prepare outgoing correspondence
Coordinate and log courier mail pickup and delivery
Perform timekeeping and payroll duties for facility staff
Establish an organized, professional, and friendly atmosphere for customers and staff
Perform other duties as required by management

Requirements

What you’ll need

Post-secondary education and/or High School Diploma with progressive relative experience
A minimum of 5 years of related service and administrative experience
Knowledge of heavy equipment machinery and parts would be considered an asset
Excellent verbal and written communication skills
Skilled in the use of MS Office (Word, Excel, Outlook, PowerPoint)
Time entry experience preferred
Must be able to work under pressure, to multi-task, and meet deadlines
Possess strong organizational skills
Organized and self-motivated