Project Coordinator

Prime System Solutions

. Coordinate new IT infrastructure projects from point of sale through preparation for Project Manager handoff .

Posted 10/14/2026full-timeRemote • PhilippinesMid-LevelSenior💰 ₱60,000 - ₱75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating IT infrastructure projects, managing multiple priorities, and ensuring effective communication with stakeholders. Proficient in project management tools and methodologies to facilitate successful project execution and handoff.

Highest-signal resume keywords

Project CoordinationIT Infrastructure ManagementHardware ProcurementConnectWise ManageCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementIT Infrastructure CoordinationOrder TrackingDeployment CoordinationScope ManagementTask BreakdownProject DocumentationIssue ResolutionSLA ManagementMulti-Project Management

Soft Skills

Organizational SkillsAttention to DetailAdaptabilityCustomer CommunicationTeam Coordination

Tools & Technologies

ConnectWise ManageScopeStackPower BIProject Management PlatformsTicketing Systems

Industry Keywords

IT ServicesMSPTechnology DeploymentNetwork InfrastructureField Engineers

About the role

Key responsibilities & impact

Coordinate new IT infrastructure projects from point of sale through preparation for Project Manager handoff
Pick up newly created projects from the regional project board and take action within the required SLA
Set up projects in ConnectWise Manage, including importing project scope through ScopeStack, reviewing quotes and service tickets, and breaking projects into phases, tasks, and estimated hours
Review signed customer scope and conduct project kickoff communication
Serve as the primary customer point of contact during the pre-project and coordination stage
Clarify and resolve scope discrepancies and customer questions
Coordinate and assign engineers based on availability, expertise, and project requirements
Coordinate hardware procurement and track orders through delivery
Monitor hardware ETAs and provide realistic project start dates
Coordinate with shipping, warehouse, procurement, technical teams, Project Managers, and other internal teams to resolve delays and issues
Maintain the project backlog and keep projects on track for planned start dates
Prepare projects for Project Manager handoff approximately four weeks before scheduled start dates
Coordinate small workstation deployment projects from planning through completion
Track project progress, issues, dependencies, and outstanding actions
Maintain accurate project documentation, updates, and communication
Coordinate approximately 10–12 new projects per week, or around 40 projects per month, for an assigned region
Identify and resolve issues before project handoff
Ensure successful transition of projects to the Project Manager

Requirements

What you’ll need

Experience as a Project Coordinator, Project Administrator, IT Project Coordinator, or similar role
Experience coordinating IT infrastructure or technology deployment projects
Experience working with external customers or clients
Experience working with technical teams, particularly network, systems, infrastructure, or field engineers
Experience managing multiple projects simultaneously
Experience with hardware procurement, order tracking, or deployment coordination is strongly preferred
Experience working in an MSP, IT services, or technology environment is preferred
Experience with a PSA, ticketing, or project management platform is preferred
Bachelor's degree in IT, Business, Project Management, or a related field is preferred but may be substituted by relevant professional experience
Ability to manage approximately 10–12 new projects per week or around 40 projects per month
Ability to meet established SLAs and manage multiple priorities and stakeholders
Strong organizational skills and attention to detail
Strong written and verbal communication skills
Ability to coordinate engineers based on availability, technical expertise, and project requirements
Ability to monitor hardware availability and delivery timelines
Experience or exposure to IT infrastructure involving servers, network switches, wireless access points, workstations, hardware installations, or network/infrastructure implementations
Adaptability to frequently changing processes and workflows
ConnectWise Manage, ConnectWise Dispatch, ScopeStack, and project management/ticketing systems are used regularly; ConnectWise or ScopeStack experience is a plus but not required
Basic exposure to Power BI is helpful but not a primary hiring requirement

Benefits

Comp & perks

Hybrid Work Setup
Night Differential
HMO Coverage
SSS, PhilHealth, Pag-IBIG & 13th Month Pay
Certification Opportunities
International Client Exposure
Continuous Learning & Technical Growth