E&O Director

Prime Therapeutics

. Create Education and Outreach strategies with business units .

Posted 11/3/2026full-timeRemote • United StatesLead💰 $108,000 - $184,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in education and outreach strategies, instructional design, and adult education principles, with a strong ability to lead training initiatives and effectively communicate complex information to diverse audiences. Proficient in utilizing Learning Management Systems and developing engaging training materials for various delivery methods.

Highest-signal resume keywords

Education And Outreach Strategy DevelopmentInstructional Design And Adult EducationTraining Program Development And DeliveryLeadership And Team DirectionExperience With Learning Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training ExperiencePharmacy Benefit ManagementClinical Training Authoring/EditingWeb-Based TrainingMS Office SuiteClassroom ManagementEvent PlanningTechnical CommunicationEvaluation Of Training EffectivenessProvider Community Engagement

Soft Skills

Exceptional Communication SkillsFacilitation SkillsOrganizational SkillsAbility To Influence LeadershipCollaboration Skills

Tools & Technologies

Learning Management SystemsE-Learning PlatformsTraining Materials Development ToolsWebinar SoftwareRegistration Management Systems

Industry Keywords

Minnesota Department Of Human ServicesCalifornia Department Of Health Care ServicesFee For Service MedicaidManaged MedicaidHealth Plan Operations

About the role

Key responsibilities & impact

Create Education and Outreach strategies with business units
Determine execution plans for communication, education, and outreach activities
Oversee design and implementation of outreach education and activities in consultation with the Minnesota Department of Human Services, vendors, and stakeholders
Research, develop, and maintain education and outreach materials, including Training Plans, Provider Welcome Packets, and Provider Manuals
Assist with development of training programs, materials, and delivery venues including live seminars, recorded seminars, and e-learning
Monitor and evaluate the effectiveness of education and outreach activities and sessions
Maintain comprehensive registration and attendance records
Serve as the subject matter expert for the internal learning team on contract and outreach population issues
Identify improvements to education and outreach content to reduce provider confusion or errors
Attend special events or forums identified by the Minnesota Department of Human Services
Provide logistical support, scheduling, administration, coordination, event planning, equipment, materials, supplies, and technology for training needs

Requirements

What you’ll need

Bachelor's degree required
Master's degree preferred
Minimum 7 years of relevant experience
2+ years of experience in a Pharmacy Benefit Management or health plan operation
7+ years of training experience
2+ years of experience in a training supervisory role
Must be eligible to work in the United States without the need for work visa or residency sponsorship
Ability to provide leadership and direction to other team members
Demonstrated application of instructional design and adult education and training concepts
Ability to convert abstract ideas into concrete solutions and communicate technical information to non-technical customers
Proven ability to interact effectively with and positively influence organization leadership
Excellent facilitation and classroom management skills
Strong technical computer systems skills and understanding of computing concepts
Ability to travel as needed
Strong working knowledge of MS Office (Word, Excel, PowerPoint)
Superior organization and planning skills
Exceptional communication, presentation, public speaking, and facilitation skills
Experience delivering classes face-to-face and remotely, with ability to engage audiences and maintain high energy
Ability to establish credibility with provider community and collaborate with leaders
Experience with web-based training
Experience with Learning Management Systems (LMS)
Experience authoring/editing clinical training and delivering clinical training to providers
Clinician experience preferred
Experience with California Department of Health Care Services (DHCS), Fee for Service Medicaid, and/or Managed Medicaid preferred

Benefits

Comp & perks

Benefits, incentives and additional compensation are available through Prime Therapeutics' Benefits Page
Equal opportunity and affirmative action employer
Reasonable accommodations for employees with disabilities
Tobacco-Free Workplace