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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by providing effective pre- and post-sale support through online platforms and social media channels. Proficient in Microsoft Office and fluent in Portuguese to enhance communication with diverse customers.
Highest-signal resume keywords
Customer Service ExperienceMicrosoft Office KnowledgeFluency in PortugueseSocial Media CommunicationPre- and Post-Sale Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Certifications & Qualifications
High School Diploma
Industry Keywords
Online PlatformCustomer SupportSocial Media ChannelsWhatsAppInstagramFacebook
About the role
Key responsibilities & impact- Provide pre- and post-sale support and customer service through an online platform
- Respond to customers who send messages through social media channels, such as WhatsApp, Instagram, and Facebook
Requirements
What you’ll need- High school diploma
- Customer service experience preferred
- Knowledge of Microsoft Office
- Portuguese
Benefits
Comp & perks- This position is also open to people with disabilities (PwD)
- We value diversity within our team and encourage professionals of all backgrounds to apply