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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities through effective communication and relationship-building, with a focus on sales growth and consultative selling in the pharmaceutical and consumer goods sectors.
Highest-signal resume keywords
Telesales ExperienceCustomer Service SkillsNegotiation SkillsCRM ProficiencySales Growth Contribution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consultative SalesSales PresentationCustomer ActivationPurchase ConversionMicrosoft Office Knowledge
Soft Skills
Strong CommunicationPersuasion SkillsOrganizationDisciplineResults-Oriented Mindset
Tools & Technologies
CRM Systems
Industry Keywords
Pharmaceutical DistributionDermocosmeticsPersonal CareBeautyConsumer Goods
About the role
Key responsibilities & impact- Provide customer service and build relationships with customers by phone and through digital channels
- Proactively contact customers in the assigned portfolio
- Identify and pursue new business opportunities
- Present and sell the product portfolio, new launches, product mix, and promotional campaigns
- Negotiate and follow up on sales, ensuring customer activation and purchase conversion
- Build consultative relationships by identifying needs and offering the best solutions
- Record all interactions in corporate systems and follow up after the sale
- Contribute to sales growth and brand strengthening
Requirements
What you’ll need- High school diploma required (a college degree is a plus)
- Experience in telesales, remote sales, customer service, or consultative sales
- Strong communication, negotiation, and persuasion skills
- Basic knowledge of Microsoft Office and proficiency with CRM systems
- Organization, discipline, and results-oriented mindset
- Excellent verbal communication skills, with confidence in handling customer service and sales by phone, WhatsApp, and other digital channels
- Experience in the pharmaceutical distribution, dermocosmetics, personal care and beauty, or consumer goods sectors is a plus
- Experience serving pharmacies, drugstores, or distributors is a plus
- Must reside in São Paulo
Benefits
Comp & perks- This position is also open to People with Disabilities (PwD)
- We value diversity within our team and encourage professionals of all backgrounds to apply