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PRINCIPIA

Remote Sales Operator – Direct Channel

PRINCIPIA

. Provide customer service and build customer relationships by phone and through digital channels .

Posted 11/12/2026full-timeRemote • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship-building skills through effective communication and negotiation. Proficient in CRM systems and Microsoft Office, with a results-oriented mindset in sales and consultative approaches.

Highest-signal resume keywords
Telesales ExperienceCustomer Service SkillsNegotiation SkillsCRM ProficiencyOrganization Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TelesalesRemote SalesConsultative SalesSales NegotiationCustomer Activation
Soft Skills
Strong CommunicationPersuasion SkillsDisciplineResults-Oriented Mindset
Tools & Technologies
CRM SystemsMicrosoft Office
Industry Keywords
Pharmaceutical DistributionDermocosmeticsPersonal CareBeautyConsumer GoodsPharmaciesDrugstoresDistributors

About the role

Key responsibilities & impact
  • Provide customer service and build customer relationships by phone and through digital channels
  • Proactively contact customers in the assigned portfolio
  • Prospect new business opportunities
  • Present and sell the product portfolio, new launches, product mix, and promotional campaigns
  • Negotiate and follow up on sales while ensuring customer activation
  • Build consultative relationships by identifying needs and offering the best solutions
  • Record all interactions in corporate systems and follow up after the sale

Requirements

What you’ll need
  • High school diploma required (a college degree is a plus)
  • Experience in telesales, remote sales, customer service, or consultative sales
  • Strong communication, negotiation, and persuasion skills
  • Basic knowledge of Microsoft Office
  • Proficiency with CRM systems
  • Organization, discipline, and results-oriented mindset
  • Preferred: experience in the pharmaceutical distribution, dermocosmetics, personal care and beauty, or consumer goods sectors
  • Preferred: experience serving pharmacies, drugstores, or distributors

Benefits

Comp & perks
  • This position is also open to people with disabilities
  • We value diversity across our team
  • We encourage professionals of all backgrounds to apply