Logistics Coordinator

Prinova

. Arrange deliveries to customers from warehouses in the UK and EU via road freight, ferry, and courier services .

Posted 9/28/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and delivering exceptional customer service while efficiently handling logistics and documentation processes. Proficient in using ERP systems and Microsoft Office applications to support operational efficiency.

Highest-signal resume keywords

Customer Account ManagementERP System ExperienceMicrosoft Office ProficiencyShipping Documentation PreparationCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Shipping DocumentationStock ReconciliationInvoice ProcessingForward AllocationsWarehouse Instructions

Soft Skills

Business CommunicationCustomer Service CommitmentProblem SolvingTeam CollaborationAdaptability

Industry Keywords

Road FreightCourier ServicesVAT ComplianceDynamic EnvironmentOn-Site Inspections

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Arrange deliveries to customers from warehouses in the UK and EU via road freight, ferry, and courier services
Liaise with customers, warehouses, and carriers
Input accurate information into the internal system to create forward allocations and warehouse instructions
Invoice customers promptly and ensure the correct VAT is applied
Prepare shipping documentation, including warehouse instructions, packing lists, commercial invoices, dangerous goods notes, and packaging labels
Handle customer enquiries, complaints, and other customer service matters
Conduct monthly stock reconciliations and respond to Finance Department follow-up queries
Manage non-conformances
Carry out occasional on-site inspections of warehouses
Process charge invoices received from warehouses, freight forwarders, and other suppliers
Undertake project work as required
Provide cover for fellow team members during holiday, sickness absence, or other leave
Carry out other duties reasonably required by management

Requirements

What you’ll need

Proven experience in managing key customer accounts
Experience using an ERP system
Proficiency in Microsoft Office applications
Excellent business communication skills, both written and verbal
Strong commitment to delivering exceptional customer service, both internally and externally
Enthusiasm for working in a fast-paced, dynamic environment where products, processes, and programmes continue to evolve as the business grows
Availability to work Monday-Friday, 9:00am-5:00pm

Benefits

Comp & perks

Personal growth, including training and development opportunities
Health Cash Plan
Subsidised gym membership
Access to flexible pay with Aslan
Hybrid working arrangement (2-3 office days per week)