Patient Access Specialist

Prisma Health

. Receive and interview patients to collect and verify demographic and financial data .

Posted 9/30/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient admissions, billing, and collections, with a strong ability to verify insurance coverage and initiate pre-authorization processes. Proficient in data entry and maintaining accurate financial records while adhering to HIPAA guidelines.

Highest-signal resume keywords

Insurance VerificationPre-Certification ProcessesData EntryFinancial ArrangementsCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryMathematical SkillsWord ProcessingSpreadsheetsDatabase ManagementInsurance VerificationPre-Certification ProcessesFinancial ArrangementsPatient RegistrationScheduling

Soft Skills

CommunicationAttention to DetailProblem-Solving

Tools & Technologies

SoveraOffice EquipmentFax MachineCopier

Industry Keywords

HIPAA GuidelinesMedical TerminologyAdmissionsBillingCollections

About the role

Key responsibilities & impact

Receive and interview patients to collect and verify demographic and financial data
Verify insurance and initiate pre-authorization processes when required
Collect required payments or make necessary financial arrangements
Enter accurate information into computer databases and access Sovera for insurance-card verification
Scan documents and follow up on incomplete or missing information
Document insurance verification information and assign appropriate insurance plans
Obtain signatures and information on required forms and documents
Receive payments, issue receipts, maintain cash funds and verification logs, and make daily deposits
Prepare and distribute reports, documents, patient identification items, and patient information materials
Communicate estimated financial responsibility and request payment before or at the time of service
Refer patients to payment-program or financial-assistance resources when appropriate
Report to a supervisor, manager, director, or executive in a non-management role

Requirements

What you’ll need

High School Diploma or equivalent or post high school education
2 years of Admissions, Billing, Collections, Insurance and/or Customer Service experience
Basic computer skills
Knowledge of office equipment (fax/copier)
Word processing
Spreadsheets
Database
Data entry
Mathematical skills
Registration and scheduling experience — Preferred
Familiarity with medical terminology — Preferred
Ability to follow HIPAA Guidelines
Ability to verify insurance coverage and benefits
Ability to initiate pre-certification processes
Ability to collect payments and make financial arrangements

Benefits

Comp & perks

Full-time day shift
Remote work indicated in the job title