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Patient Access Specialist
Prisma Health. Receive and interview patients to collect and verify demographic and financial data .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient admissions, billing, and collections, with strong mathematical skills and proficiency in data entry and office equipment. Familiarity with medical terminology enhances the ability to communicate effectively with patients regarding financial responsibilities.
Highest-signal resume keywords
Admissions ExperienceBilling ExperienceCollections ExperienceCustomer Service ExperienceMathematical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryFinancial Data VerificationPre-Certification ProcessesPayment ProcessingReport PreparationScheduling ExperienceMedical Terminology Knowledge
Soft Skills
Communication SkillsInterpersonal Skills
Tools & Technologies
Word Processing SoftwareSpreadsheet SoftwareDatabase Management
Industry Keywords
Insurance CoverageFinancial Assistance ProgramsPatient IdentificationOffice Equipment Knowledge
About the role
Key responsibilities & impact- Receive and interview patients to collect and verify demographic and financial data
- Verify insurance coverage and benefits and document information in the system
- Initiate pre-certification/pre-authorization processes when required
- Obtain required signatures and documentation
- Receive payments, issue receipts, maintain cash funds and verification logs, and make daily deposits
- Prepare and distribute reports, documents, schedules, productivity logs, collection reports, and patient identification items
- Communicate estimated financial responsibility and request payment before or at the time of service
- Refer patients to payment and financial assistance programs as appropriate
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or equivalent OR post-high school diploma/highest degree earned
- Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service experience
- Basic computer skills (word processing, spreadsheets, database, data entry)
- Knowledge of office equipment (fax/copier)
- Mathematical skills
- Registration and scheduling experience- Preferred
- Familiarity with medical terminology- Preferred