Patient Access Specialist

Prisma Health

. Interview patients or other sources in accordance with HIPAA Guidelines to collect financial, demographic, and employment information .

Posted 10/5/2026full-timeGreenville • South Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient financial information collection, insurance verification, and billing processes while ensuring compliance with HIPAA guidelines. Proficient in data entry, report preparation, and effective communication regarding financial responsibilities.

Highest-signal resume keywords

Insurance VerificationPatient Financial Information CollectionData EntryBilling and Collections ExperienceMathematical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryInsurance VerificationBillingCollectionsFinancial ReportingMathematical SkillsRegistration ExperienceScheduling ExperienceKnowledge of Medical TerminologyHIPAA Compliance

Soft Skills

CommunicationCustomer Service

Tools & Technologies

Computer DatabaseSoveraOffice Equipment

Industry Keywords

Patient IdentificationFinancial Assistance ProgramsPayment PlansDemographic InformationEmployment Information

About the role

Key responsibilities & impact

Interview patients or other sources in accordance with HIPAA Guidelines to collect financial, demographic, and employment information
Enter accurate information into the computer database, access Sovera, scan documents, and follow up on incomplete or missing information
Verify insurance coverage and benefits and document verification in the system
Assign appropriate insurance plans and ensure insurance priorities are correct
Initiate pre-certification processes and obtain signed waivers when required
Obtain required signatures and information on forms and documents
Receive payments, issue receipts, maintain cash funds and verification logs, and make daily deposits
Prepare and distribute reports, documents, patient identification items, schedules, and collection reports
Communicate estimated financial responsibility and request payment before or at service
Refer patients to payment-plan and financial-assistance programs
Perform other duties as assigned

Requirements

What you’ll need

High School diploma or equivalent OR post-high school diploma/highest degree earned
Two (2) years of Admissions, Billing, Collections, Insurance and/or Customer Service experience
Basic computer skills (word processing, spreadsheets, database, data entry)
Knowledge of office equipment (fax/copier)
Mathematical skills
Registration and scheduling experience (Preferred)
Familiarity with medical terminology (Preferred)