Patient Service Representative

Prisma Health

. Manage front office operations for Blue Ridge Orthopedics .

Posted 11/6/2026full-timeEasley • South Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in front office operations, including patient registration, insurance verification, billing, coding, and scheduling. Maintains confidentiality and provides excellent interpersonal support in a multi-specialty group practice environment.

Highest-signal resume keywords

Patient RegistrationInsurance VerificationICD-9 And CPT CodingBilling And Charge CaptureScheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosis CodingPayment PostingEnd-Of-Day BalancingCashiering FunctionsSuperbills ManagementMedical Records ProceduresError ResolutionFinancial Information ManagementAppointment SchedulingInsurance Claims Processing

Soft Skills

Excellent Interpersonal SkillsProfessional AppearanceAbility To Maintain Confidentiality

Certifications & Qualifications

High School Diploma Or EquivalentAssociate Degree In Technical Specialty Program

Industry Keywords

Multi-Specialty Group PracticePatient Charts MaintenanceBilling Complaints ResolutionAmbulatory Difficulties AssistancePublic Contact

About the role

Key responsibilities & impact

Manage front office operations for Blue Ridge Orthopedics
Complete patient registration, pre-certification, charge capture, diagnosis coding, payment posting, and end-of-day balancing
Greet patients and visitors, check in patients, verify insurance, obtain signatures, and assist patients with ambulatory difficulties
Maintain appointment books, schedule surgeries, ancillary services, follow-up appointments, and admissions
Provide front office phone support and respond to routine information requests
Gather billing and charge information, submit insurance claims, process billing, and assist patients with insurance forms
Contact patients and third-party payers regarding unpaid accounts and support account resolution
Perform cashiering functions, prepare deposits, issue receipts, and maintain payment records
Assist with outpatient coding, error resolution, edits, and collection requests
Maintain and update patient account databases, physician schedules, patient profiles, and financial information
Assemble, route, file, repair, purge, and maintain patient charts and medical records
Collect payments, establish budget payment plans, resolve billing complaints, and follow up on accounts
Gather and verify superbills, enter charge and same-day payment information, and balance daily reports
Back up and close computer files daily
Maintain confidentiality, participate in educational activities, and perform related duties as assigned

Requirements

What you’ll need

High School diploma or equivalent OR post-high school diploma
Associate degree in a technical specialty program of 18 months minimum in length preferred
No previous experience required
Multi-specialty group practice setting experience preferred
Basic understanding of ICD-9 and CPT coding preferred
Ability to maintain strict confidentiality
Neat and professional appearance
Excellent interpersonal skills and high level of public contact
Knowledge of patient registration, insurance verification, billing, coding, cashiering, scheduling, and medical records procedures