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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing clinical and business processes, formulating recommendations for system modifications, and managing Epic application implementations. Proficient in project management, workflow analysis, and maintaining data integrity while ensuring effective communication with stakeholders.
Highest-signal resume keywords
Epic CertificationWorkflow AnalysisProject ManagementFinancial AnalysisApplication Implementation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Process AnalysisBusiness Process AnalysisTechnical Problem SolvingApplication TestingSoftware DebuggingProgrammingData Integrity ManagementChange Control ImplementationTraining Material CreationImpact Assessment
Soft Skills
Presentation SkillsCommunication SkillsInterpersonal SkillsMulti-tasking AbilityMentoring
Tools & Technologies
Epic ModulesEMR SystemsApplication Support ToolsFlow Charting ToolsProject Management Software
Certifications & Qualifications
Epic Certification
Industry Keywords
HealthcareInformation TechnologyBusiness AdministrationHealth AdministrationHealth Sciences
About the role
Key responsibilities & impact- Analyze clinical, business and technical processes and problems
- Formulate and develop recommendations for new and modified systems
- Analyze workflows, recommend solutions, and implement application solutions
- Translate departmental requests into business functional requirements
- Perform financial analysis, business plans, and impact assessments
- Coordinate preparation, installation, deployment, and production support of applications and Epic modules
- Perform workflow analysis, flow charting, design specifications, programming/building, testing, training, and implementation
- Manage implementation timelines and resolve outstanding issues
- Code programs, maintain application tables, profiles and dictionaries, and build screens or pathways
- Test and debug software before final deployment
- Coordinate efforts for assigned Epic modules
- Lead customer relations and resolve software application issues
- Serve as technical liaison with Epic vendors for implementation and post-implementation activities
- Provide project management support and act as lead department contact
- Maintain and annually test application contingency plan documentation
- Mentor and train team members on implementation planning, project management, system support, and customer service
- Prioritize and implement change control for assigned systems and modules
- Ensure data integrity and verify new code does not affect previous versions
- Communicate with departments, Epic representatives, and Prisma Health end users
- Investigate operational problems and prepare solution proposals
- Create training materials and assess user curricula
- Manage the work of others and ensure assignments are completed on time
Requirements
What you’ll need- Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
- Five (5) years of experience in EPIC or integrated EMR experience
- Information technology experience in a business, computer science or healthcare setting
- Epic certification in assigned Epic application discipline
- Alternatively, an Associate degree in Computer Science or a related field and six (6) years of related Information Technology experience may be considered
- Alternatively, a High School Diploma or equivalent and eight (8) years of related Information Technology experience, including two (2) years of Epic related experience, and Epic certification in the required module may be considered
- Presentation skills
- Communication skills
- Interpersonal skills
- Ability to multi-task
Benefits
Comp & perks- Full-time day shift schedule
- Remote work indicated in the job title
- Mentoring and training opportunities
- Professional development through Epic and legacy systems training
- Opportunity to work on large projects and system upgrades