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Technical Systems Education Coordinator
Prisma Health. Manage all administrative aspects of technical systems training for organization-wide technology implementations and upgrades, including Epic, Workday and Microsoft training .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technical systems training, including Epic and Workday, while leading large-scale projects and ensuring compliance through effective curriculum development and adult education strategies.
Highest-signal resume keywords
Epic Training ManagementLarge Scale Project ManagementAdult Healthcare Education ExperienceEMR Training ExperienceLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCurriculum DevelopmentTraining DevelopmentData AnalysisMicrosoft OfficeWord ProcessingSpreadsheetsDatabasesEpic Application ManagementCredentialing Coordination
Soft Skills
CollaborationCommunicationOrganizational SkillsTeam LeadershipInterpersonal Skills
Tools & Technologies
EpicWorkdayMicrosoft 365Virtual Learning PlatformsLearning Hub
Industry Keywords
Healthcare EducationAdult EducationEMR SystemsTechnical Systems TrainingCompliance Auditing
About the role
Key responsibilities & impact- Manage all administrative aspects of technical systems training for organization-wide technology implementations and upgrades, including Epic, Workday and Microsoft training
- Maintain Epic eLearning and ensure NTME Epic applications are mapped appropriately
- Work with the Epic Security team to audit course completions and compliance
- Coordinate class assignments for trainers and assist with Epic credentialing coordination
- Review curriculum enhancements and test workflows with Epic Analysts and Principal Trainers
- Coordinate, schedule and deliver training for new team members and offices transitioning to Epic
- Coordinate at-the-elbow support and capture/analyze related data
- Develop and manage small- to large-scale organizational projects
- Collaborate with Learning Hub stakeholders to develop and deploy courses and assignments
- Operate as Team Lead and manage administrative tasks for technical systems training
- Create training project plans and materials with IS for organization-wide training such as Workday and Microsoft 365
- Coordinate oversight of class assignments, training activities, development, delivery and credentialing reviews
- Partner with Digital Learning and Instructional Design leadership to transition courses to a virtual learning platform
- Develop, enhance and maintain Epic application curricula and work processes
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Sciences, Business Management, Training and Development, Nursing, Health Informatics, Project Management or related field of study, or qualifying experience in lieu of the degree
- Three (3) years adult healthcare education experience
- Large scale project management experience
- Two (2) years of training on EMR/EMR
- Computer skills including Microsoft Office, word processing, spreadsheets, and databases
- Knowledge of office equipment
- Mathematical skills
- Skill and experience in adult education
- Leadership skills
- In lieu of a Bachelor's degree, two (2) years supervisory/lead experience in an EMR system role may be considered
- In lieu of a Bachelor's degree, five (5) years in complex IS project management may be considered
- In lieu of a Bachelor's degree, five (5) years in developing, training and executing comprehensive training may be considered
- In lieu of a Bachelor's degree, two (2) years credentialed trainer with a large EMR system may be considered
- In lieu of a Bachelor's degree, high school diploma with five (5) years training experience may be considered