Marketing Communications Manager

Prison Fellowship

. Oversee development and delivery of timely, high-quality email and text communications .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in email automation and marketing strategies, with a strong focus on optimizing communication performance and user engagement through data-driven insights. Proficient in managing cross-channel campaigns and leading teams to achieve marketing objectives.

Highest-signal resume keywords

Email AutomationMarketing CloudSalesforce CRMSQLProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email OptimizationHTMLDashboard CreationData AnalysisA/B TestingAmpscriptSegmentationPersonalizationLifecycle MarketingKPI Reporting

Soft Skills

Strong Writing SkillsCommunication SkillsAttention to DetailAnalytical MindsetTeam Collaboration

Tools & Technologies

Microsoft 365PowerBICRM PlatformsDigital Advertising ChannelsMarketing Platforms

Industry Keywords

Email MarketingUser JourneysDrip CampaignsCross-PromotionsAudience Insights

Tech Stack

Tools & technologies

CloudSQL

About the role

Key responsibilities & impact

Oversee development and delivery of timely, high-quality email and text communications
Collaborate with marketing and ministry teams to craft compelling messages
Conduct ongoing optimization testing to improve KPIs such as conversions and click-through rates
Recommend design and content improvements based on audience insights
Build personalized user journeys using Marketing Cloud
Develop drip campaigns, welcome series, cross-promotions, and automated communication streams
Support integration of marketing platforms, digital advertising channels, and web properties
Report regularly on communication performance and deliverability
Provide strategic direction, coaching, and skill development for a direct report
Conduct weekly check-ins, annual reviews, and goal setting
Manage segmentation, list creation, and personalization across CRM and marketing platforms
Translate customer data and engagement signals into actionable audience strategies
Maintain frameworks for lifecycle marketing and cross-channel campaigns
Partner with IT and analytics teams to ensure data accessibility and quality
Monitor list health, deliverability, and sender reputation

Requirements

What you’ll need

5–7 years of experience in email automation, platform support, IT support, marketing, or email optimization
Bachelor's degree in marketing, communications, or a digital-related field
Experience with Marketing Cloud and Salesforce CRM required
Proficiency in SQL, HTML, Microsoft 365, and dashboard creation tools (PowerBI or equivalent)
Strong writing, editing, and communication skills
Ability to analyze testing results, interpret needs, and develop creative solutions
Demonstrated ability to manage multiple projects and collaborate across teams
1–2 years of experience managing or coaching team members or volunteers
Attention to detail and strong analytical mindset
Up to 5% travel required
Ampscript experience preferred

Benefits

Comp & perks

Medical, dental, and vision insurance
Life and disability insurance
Retirement account funding
Flexible Spending Accounts (FSAs)
Paid maternity and parental leave
14 paid holidays
15 vacation days
10 sick days
39 total paid days off annually after one year of employment
Additional benefits and wellness resources
Opportunities for professional growth
Personal and professional development
Collaborative, mission-driven culture
Supportive teammates
Innovative technology tools