Buyer Relations Manager – Private Luxury Events

Private Luxury Events

. Research, identify and approach prospective luxury travel buyers aligned with event objectives and audiences.

Posted 10/24/2026full-timeLondon • United KingdomMid-LevelSenior💰 £35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in buyer relations and recruitment within luxury travel and events, leveraging strong communication and organizational skills to engage and maintain relationships with high-end clients. Proficient in CRM systems and data tracking to enhance recruitment and retention processes.

Highest-signal resume keywords

Buyer Relations ExperienceCRM ProficiencyStrong Communication SkillsOrganizational SkillsLuxury Travel Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Buyer RecruitmentClient EngagementSalesBusiness DevelopmentEvent Management

Soft Skills

Proactive ApproachAttention to DetailAdaptabilityRelationship BuildingOwnership

Tools & Technologies

SalesforceAirtableMicrosoft Office

Industry Keywords

Luxury TravelHospitalityTourismEventsHigh-End Client-Facing

About the role

Key responsibilities & impact

Research, identify and approach prospective luxury travel buyers aligned with event objectives and audiences.
Support buyer recruitment campaigns across TFest, Ultra, Amour and Private Luxury, converting prospects into confirmed attendees.
Build and manage a prospective-buyer pipeline, maintaining contact and following up to maximise recruitment and engagement.
Engage buyers through calls, emails, networking and other channels, communicating the value of attending events.
Qualify prospective buyers against event criteria.
Build and maintain personalised relationships with existing and prospective buyers throughout the event cycle.
Manage buyer onboarding, registration communications and pre-event engagement.
Maintain post-event relationships, gather feedback and encourage ongoing engagement and repeat attendance.
Coordinate with internal teams on recruitment campaigns, buyer communications and event delivery.
Manage multiple priorities and deadlines across event cycles.
Maintain accurate buyer information and relationship records in CRM systems.
Track recruitment objectives and provide updates on activity, pipeline and buyer engagement.
Contribute improvements to buyer recruitment, communication and retention processes.

Requirements

What you’ll need

Experience in buyer relations, client relations, sales, business development, customer engagement or a similar relationship-focused role.
Confidence proactively approaching new contacts, building rapport and maintaining engagement through regular follow-up.
Strong communication skills, with the ability to engage professionally with senior industry stakeholders across calls, emails, meetings and events.
Excellent organisational skills, with the ability to manage multiple relationships, recruitment campaigns and deadlines simultaneously.
A proactive, adaptable approach, with the confidence to take ownership, respond to changing priorities and work independently.
Strong attention to detail and experience maintaining accurate records, tracking activity and following structured processes.
Proficiency in CRM systems and Microsoft Office applications, with the ability to use data and activity tracking to manage relationships effectively.
Experience within luxury travel, hospitality, tourism, events or other high-end client-facing environments.
Experience recruiting attendees, members, clients or participants for events, hosted-buyer programmes, industry communities or similar initiatives.
Experience using Salesforce, Airtable or similar CRM and relationship management tools.
Spanish, French or Arabic language skills, particularly where relevant to international buyer communities.

Benefits

Comp & perks

£35k base with OTE £58K.
28 days holiday plus UK bank holidays, with additional days awarded for length of service.
A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market.
Regular employee social events supported by our Happiness & Culture team.
Monthly contribution towards Bupa private health insurance (post probation).
Employee Assistance Program offering confidential wellbeing support.
Enhanced maternity and paternity leave to support growing families.
4 pm Friday finish!