Medical Assistant – Care Team Coordinator

Pro Care Innovations

. Build and maintain ongoing relationships with an assigned panel of CCM patients .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Chronic Care Management (CCM) and care coordination, ensuring compliance with regulatory standards while effectively managing patient relationships and documentation. Strong organizational and communication skills are essential for supporting patient engagement and improving health outcomes.

Highest-signal resume keywords

Chronic Care Management (CCM)Care CoordinationMedical Assistant CertificationElectronic Documentation SystemsPatient Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationPatient DocumentationRegulatory CompliancePatient Needs MonitoringCare Plan Updates

Soft Skills

Strong Communication SkillsRelationship-Building SkillsAttention to DetailProfessionalismCompassion

Tools & Technologies

Electronic Documentation Systems

Certifications & Qualifications

Medical Assistant Certification

Industry Keywords

Chronic Care ManagementCase ManagementPrimary CarePopulation HealthHIPAA Compliance

About the role

Key responsibilities & impact

Build and maintain ongoing relationships with an assigned panel of CCM patients
Conduct monthly patient outreach and care coordination activities
Document patient interactions accurately and timely in accordance with CCM requirements
Monitor patient needs, care plan updates, and follow-up items
Address patient questions and concerns with professionalism and compassion
Coordinate with providers and internal team members to support continuity of care
Ensure all documentation meets regulatory and billing compliance standards
Support patient retention and engagement efforts within the CCM program
Maintain confidentiality and comply with HIPAA requirements

Requirements

What you’ll need

Medical Assistant certification or equivalent healthcare experience required
Strong communication and relationship-building skills
Excellent organizational skills and attention to detail
Ability to work independently while managing a patient caseload
Comfortable with technology and electronic documentation systems
Experience in Chronic Care Management (CCM), care coordination, case management, primary care, or population health is highly desirable
Passion for helping patients improve their health outcomes through ongoing engagement and support
Must successfully complete a background check before the employee’s start date
Must currently reside in Benton County or Washington County, Arkansas

Benefits

Comp & perks

Health Insurance (60% employer-paid employee coverage)
Dental Insurance
Vision Insurance
401(k) with employer match
Paid Time Off (PTO)
Paid Holidays
Professional and supportive team environment
Opportunities for growth within a rapidly expanding healthcare organization
Monthly productivity incentives
Additional earnings based on healthcare experience, CCM experience, and overall performance