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Patient Enrollment Specialist – Medical Phone Sales
Pro Care Innovations. Make a high volume of outbound calls each day to eligible patients using a structured sales process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen through high-volume outbound calling, effective communication, and meticulous documentation. Capable of meeting enrollment targets while ensuring compliance with regulatory standards.
Highest-signal resume keywords
Call Center Sales ExperienceOutbound CallingEnrollment DocumentationPersuasive CommunicationAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ProcessEnrollment ConsentMetrics-Driven PerformancePatient EnrollmentCompliance Standards
Soft Skills
Confident CommunicatorRapport BuildingObjection HandlingSelf-MotivatedCompetitive
Industry Keywords
HealthcareEHRCare ManagementTelesalesFast-Paced Environment
About the role
Key responsibilities & impact- Make a high volume of outbound calls each day to eligible patients using a structured sales process
- Confidently pitch the Care Management program, overcome objections, and close by obtaining enrollment consent
- Consistently meet or exceed daily and weekly call volume and enrollment targets
- Accurately complete enrollment documentation and each patient's initial care plan
- Ensure all documentation meets regulatory and compliance standards
- Hand off enrolled patients smoothly to the Care Team Coordinator for ongoing care management
- Collaborate with your team and leadership to sharpen pitch technique and improve close rates
Requirements
What you’ll need- 1+ years of call center sales, telesales, or field sales experience; proven track record hitting quotas/targets strongly preferred
- Confident, persuasive communicator who builds rapport quickly and handles objections without losing momentum
- Competitive, self-motivated, and energized by daily performance goals
- Comfortable with high call volume and a fast-paced, metrics-driven environment
- Strong attention to detail for accurate documentation after every call
- Healthcare, EHR, or patient enrollment experience is a plus but not required — training provided on the clinical side
- Successful completion of a background check and screening against applicable federal and healthcare exclusion lists
Benefits
Comp & perks- Health Insurance: Company pays 50% of the employee premium; family coverage available at competitive rates
- Dental & Vision Insurance
- Paid Time Off (PTO): Accrues up to 40 hours annually; accrual begins on day one and may be used after 90 days
- Unpaid Time Off: Up to 40 hours annually following the initial training period
- Six (6) Paid Holidays after 90 days: New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day
- 401(k) retirement plan with employer match
- Performance-driven environment with real opportunities to grow within Pro Care Innovations
- Remote / work-from-home