Patient Enrollment Specialist – Medical Phone Sales, Outbound Enrollment

Pro Care Innovations

. Make a high volume of outbound calls each day to eligible patients using a structured sales process .

Posted 11/9/2026full-timeRemote • United StatesJunior💰 $15 - $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen through high-volume outbound calling and effective communication to enroll patients in care management programs. Ensures compliance with regulatory standards while maintaining accurate documentation and achieving performance targets.

Highest-signal resume keywords

Outbound Call ExperienceSales Quota AchievementPersuasive CommunicationAttention to DetailEHR System Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ProcessEnrollment DocumentationPatient Care PlanningMetrics-Driven PerformanceObjection Handling

Soft Skills

Confident CommunicatorSelf-MotivatedCompetitive NatureRapport BuildingTeam Collaboration

Tools & Technologies

Electronic Health Record (EHR) Systems

Industry Keywords

Call Center SalesTelesalesPatient EnrollmentHealthcare ComplianceBackground Check

About the role

Key responsibilities & impact

Make a high volume of outbound calls each day to eligible patients using a structured sales process
Pitch the Care Management program, overcome objections, and close by obtaining enrollment consent
Meet or exceed daily and weekly call volume and enrollment targets
Complete enrollment documentation and each patient's initial care plan accurately
Ensure documentation meets regulatory and compliance standards
Hand off enrolled patients to the Care Team Coordinator for ongoing care management
Collaborate with team members and leadership to improve pitch technique and close rates

Requirements

What you’ll need

1+ years of call center sales, telesales, or field sales experience; proven track record hitting quotas/targets strongly preferred
Confident, persuasive communicator who builds rapport quickly and handles objections without losing momentum
Competitive, self-motivated, and energized by daily performance goals
Comfortable with high call volume and a fast-paced, metrics-driven environment
Strong attention to detail for accurate documentation after every call
Healthcare, EHR, or patient enrollment experience is a plus but not required
Successful completion of a background check and screening against applicable federal and healthcare exclusion lists
Full-time availability, Monday–Friday
Comfortable making 40 or more outbound calls per day and being measured on call volume and conversions
Ability to use electronic health record (EHR) systems is asked about in the application

Benefits

Comp & perks

Health insurance: Company pays 50% of the employee premium; family coverage available at competitive rates
Dental & Vision Insurance
Paid Time Off (PTO): Accrues up to 40 hours annually; accrual begins on day one and may be used after 90 days
Unpaid Time Off: Up to 40 hours annually following the initial training period
Six (6) Paid Holidays after 90 days: New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day
401(k) retirement plan with employer match
Remote / work-from-home
Growth opportunities within Pro Care Innovations based on performance