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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client services and operations within a Management Service Provider (MSP) environment, with a focus on maintaining quality service and efficient processes. Proficient in utilizing VMS platforms and fostering relationships with diverse stakeholders to ensure successful staffing and payroll operations.
Highest-signal resume keywords
Management Service Provider (MSP) Client ServicesVMS Platform ExperienceContingent Workforce ProgramsAccount Management in StaffingMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Service ManagementPayroll OperationsFull Cycle RecruitmentProcess ImprovementScreening and Pre-Employment Checks
Soft Skills
Excellent CommunicationInterpersonal SkillsRelationship Building
Tools & Technologies
Magnit VMSFieldglassBeeline
Industry Keywords
Staffing VendorsTemporary RequisitionsStandard Operating ProceduresEmployee Relations
About the role
Key responsibilities & impact- Deliver Magnit's products and services efficiently to clients
- Maintain quality client service and day-to-day site operations
- Meet contractual deliverables outlined in the Scope of Work
- Manage one or multiple product lines, including payroll, compliance, or staffing desk
- Maintain updated Standard Operating Procedures for day-to-day procedures
- Implement new or enhance existing processes to improve efficiency
- Conduct required screenings, pre-employment checks, and orientations for new workers
- Maintain accurate and complete Magnit VMS records
- Handle and resolve employee relations and worker-related issues
- Escalate serious or senior-level issues to the Delivery Manager
- Fulfill temporary requisitions through Magnit VMS
- Manage relationships among staffing suppliers and hiring managers
- Meet with hiring managers to qualify requisitions and communicate relevant information to approved suppliers
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and relevant work experience
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment
- Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations
- Strong working knowledge of Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
- Must be able to work EST/CST hours