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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in 12 Volt Vehicle Upfitting and Installation, ensuring high-quality service and customer satisfaction. Proficient in maintaining accurate documentation and adhering to company procedures while providing professional onsite customer service.
Highest-signal resume keywords
12 Volt Vehicle Upfitting KnowledgeCustomer Service SkillsDocumenting Installations/ServicesSafe Driving PracticesMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
12 Volt Vehicle UpfittingInstallation KnowledgeService Work ExecutionDocumentation AccuracyProcess ImprovementInventory ManagementLifting 75 lbs.Climbing Steps/LaddersCrouching and KneelingObtaining Customer Signatures
Soft Skills
Professional AppearanceFriendly Customer InteractionEffective CommunicationOrganizational SkillsProblem-Solving
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Installation ProceduresService ProceduresWork OrdersProcess ComplianceVehicle Monitoring Systems
About the role
Key responsibilities & impact- Complete product installations according to procedures
- Complete service work according to procedures
- Represent the company and provide high-quality installation and servicing of products
- Provide professional onsite customer service and friendly customer interaction
- Use safe and defensive driving habits while maintaining a clean driving record
- Work efficiently to maintain competitive installation and service costs
- Comply with procedures and provide documented feedback on deviations
- Organize and maintain spare-parts inventory
- Maintain a clean and orderly work vehicle
- Follow company processes, policies, and procedures
- Ensure installations are completed according to work orders
- Obtain customer signatures approving completed work
- Document non-standard installations/services and proactively provide solutions
- Submit required paperwork and reports to the home office
- Provide process-improvement suggestions
Requirements
What you’ll need- Valid driver's license to drive a company vehicle to customer locations
- 12 volt vehicle upfitting/outfitting installation knowledge, including GPS and exterior and interior monitoring systems
- Ability to alternate from sitting to standing and climb steps/ladders, crouch, and kneel as needed
- Ability to lift 75 lbs. and 35 lbs. overhead
- Ability to fit in/under semi-confined spaces inside and under vehicles
- Minimum 95% accuracy of Target Times for assigned installations
- Clean driving record through safe and defensive driving
- Ability to complete installations according to installation and service work orders
- Ability to obtain customer approval with proper signatures
- Ability to document non-standard installations/services and determine corrective solutions
- Familiarity with Microsoft Office applications
- Professional onsite appearance and customer communication
- Ability to provide paperwork and reports to the home office in a timely manner
- Ability to provide process improvement suggestions
- Ability to follow the Pro-Vision Installation policy and procedure manual
- Additional requirements and duties as assigned
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for qualified applicants and employees with disabilities, as required by the Americans with Disabilities Act