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Technical Product Manager
ProArch. Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand workflows, business rules, data requirements, and operational processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating complex business and functional requirements into actionable development tickets while maintaining traceability and clarity across technical and business stakeholders. Proficient in analyzing system behavior, SQL, and healthcare workflows to drive effective solutions and decision-making.
Highest-signal resume keywords
Business AnalysisHealthcare Technology ExperienceSQL ProficiencyRequirements ElicitationStakeholder Facilitation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements DocumentationUser Story WritingAcceptance Criteria DevelopmentData AnalysisTechnical Workflow UnderstandingGap AnalysisSystem Behavior ReconciliationBacklog ManagementDependency AnalysisHealthcare Workflow Analysis
Soft Skills
Strong Communication SkillsAnalytical RigorProblem-SolvingCross-Functional CollaborationDecision-Driving
Tools & Technologies
APIsHealthcare PlatformsETL ProcessesData PipelinesConfiguration Management
Industry Keywords
Healthcare OperationsClaims ManagementRevenue CycleEligibilityPharmacy OperationsHealthcare Financial ProcessesHIPAA ComplianceData Exchange ConceptsPayer/Provider SystemsHealthcare Data Standards
Tech Stack
Tools & technologiesETLSQL
About the role
Key responsibilities & impact- Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand workflows, business rules, data requirements, and operational processes.
- Translate manual and system-supported workflows into structured business and functional requirements.
- Produce gap-analysis documentation mapping current-state processes and partner requirements to existing platform capabilities.
- Classify requirements as existing functionality, configuration, new development, operational workaround, shared platform enhancement, or out of scope.
- Maintain a consistent, traceable, and reusable backlog structure across implementations.
- Analyze application logic, SQL, stored procedures, configuration parameters, integrations, and data flows to understand system behavior.
- Determine whether requirements can be met through configuration, existing functionality, process changes, or new development.
- Validate platform-behavior assumptions against technical evidence and distinguish confirmed behavior from inferred behavior.
- Identify discrepancies among documented behavior, stakeholder expectations, configuration, and implemented logic.
- Trace business rules to parameters, data elements, calculations, integrations, and system components.
- Identify configurable versus hardcoded behaviors and assess impacts on future implementations.
- Write business and functional requirements, user stories, acceptance criteria, assumptions, dependencies, open questions, and proposed workarounds.
- Maintain separation between business-facing requirements and technical implementation details.
- Ensure acceptance criteria reflect the agreed solution approach.
- Maintain traceability from business need through solution decision and development implementation.
- Facilitate requirements, solutioning, and review sessions across business, clinical, product, engineering, data, and operational teams.
- Drive open questions toward resolution and update documentation to reflect confirmed decisions.
- Identify ambiguity, conflicting requirements, downstream impacts, and cross-feature dependencies before development.
- Prevent scope drift and unintended conversion of implementation-specific requirements into platform-wide requirements.
- Support prioritization and decision-making by communicating business impact, implementation complexity, dependencies, and risk.
- Translate approved requirements into development-ready tickets with problem statements, user stories, functional scope, acceptance criteria, dependencies, assumptions, and open questions.
- Partner with engineering and architecture teams to clarify technical scope and implementation approach.
- Track dependencies across features, integrations, implementations, and shared platform capabilities.
- Identify reusable common capabilities for multiple clients, workflows, or future implementations.
Requirements
What you’ll need- 8+ years of experience as a Business Analyst, Technical Product Manager, Product Owner, or equivalent role in a software-, data-, or technology-driven environment.
- Experience working within healthcare technology, healthcare operations, payer/provider systems, pharmacy, claims, revenue cycle, eligibility, or related healthcare domains.
- Ability to understand and reason about SQL, data structures, system logic, APIs, configuration, and technical workflows well enough to validate platform behavior and collaborate effectively with engineering teams.
- Demonstrated ability to write clear requirements, user stories, acceptance criteria, and development tickets that engineering teams can implement with minimal rework.
- Strong analytical rigor with the ability to distinguish confirmed facts from assumptions, challenge unclear reasoning, and validate conclusions.
- Experience facilitating requirements and solution-review sessions involving business, clinical, operational, and technical stakeholders.
- Strong written and verbal communication skills, with the ability to adapt business and technical information for different audiences.
- Preferred: Familiarity with healthcare claims, eligibility, reimbursement, clinical workflows, pharmacy operations, or healthcare financial processes.
- Preferred: Experience working with configurable or rules-driven healthcare platforms.
- Preferred: Experience supporting client, provider, health system, or partner implementations.
- Preferred: Understanding of data pipelines, ETL processes, APIs, healthcare integrations, and data exchange concepts.
- Preferred: Experience managing a shared product backlog across multiple customers, implementations, or business units.
- Preferred: Familiarity with healthcare data standards, regulatory requirements, or privacy considerations such as HIPAA.
- Requirements elicitation and translation.
- Healthcare workflow analysis.
- Technical and data analysis.
- System behavior reconciliation.
- Product and backlog management.
- Stakeholder facilitation and decision-driving.
- Cross-functional collaboration.
- Analytical rigor and structured problem-solving.
- Dependency and impact analysis.
- Documentation discipline and traceability.