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Junior Territory Manager – Ultrasound
Probo Medical. Visit accounts to develop professional relationships and educate clients on Probo Medical offerings .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnostic ultrasound equipment and field service operations, with strong capabilities in client relationship management and revenue generation through service contracts and product solutions. Proficient in troubleshooting, technical support, and maintaining comprehensive service documentation.
Highest-signal resume keywords
Diagnostic Ultrasound Equipment ExperienceField Service OperationsClient Relationship ManagementPreventative Maintenance SchedulingRevenue Generation Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventative MaintenanceTroubleshootingTechnical SupportService Contract SalesField Service ReportingKPI TrackingMicrosoft Office SuiteService DocumentationEquipment InstallationProblem Solving
Soft Skills
Strong Organizational SkillsCreative Problem SolvingInterpersonal SkillsSelf-DisciplineAdaptability
Certifications & Qualifications
Valid Driver's LicenseCertification/Credentialing for Facility Admission
Industry Keywords
Field Service EnvironmentUltrasound SystemsCustomer Base DevelopmentService PortfolioHigh-Pressure Environment
About the role
Key responsibilities & impact- Visit accounts to develop professional relationships and educate clients on Probo Medical offerings
- Develop a client base within a 3-to-4-hour geographical radius
- Schedule and perform preventative maintenance on diagnostic ultrasound equipment
- Generate revenue growth by offering service and product solutions aligned with the service portfolio
- Provide timely responses to service requests
- Complete and submit field service reports for invoicing
- Develop a profitable territory by performing service and selling service contracts, parts, systems, rentals, training, and related solutions
- Study manuals, attend training, consult coworkers, and use available resources to become a subject matter expert on manufacturers and models
- Troubleshoot and resolve issues during service calls
- Follow procedures for defective probes and parts, unused equipment, call escalation, warranties, and finance policies
- Complete timesheets, service work orders, expense reports, preventative maintenance records, installation documents, site and service documentation, and related paperwork
- Provide telephone, remote technical support, and remote diagnostics when requested
- Deliver and install ultrasound systems sold within the geographical radius, verify equipment operation, satisfy client expectations, and learn client equipment portfolios and needs
- Track service and sales KPIs, including PM completion, first-time fix rate, outstanding workorders, field service visits, contract renewals, billables, probe sales, equipment sales, and probe repair sales
Requirements
What you’ll need- High School Diploma/GED, Associate's degree (A. A.) or equivalent from two-year university or technical school; or a minimum of 2 years of related experience to work activities or equivalent combination of education and experience
- Experience with diagnostic Ultrasound equipment highly preferred, especially within a field service environment
- Knowledge of computers; PC competency to include utilization of Microsoft Office Suite products
- An established customer base is a plus
- Be a self-starter
- Ability to operate an automobile
- Valid driver's license, good driving record and must be able to pass a motor vehicle record check
- Must adhere to certification/credentialing required by customers for facility admission
- May be required to pass drug testing and receive immunizations according to customer or facility policy
- Creative problem solving
- Strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment
- Ability to adapt to changing work requirements in a complex, fast-paced environment
- Ability to operate independently to achieve assigned goals and objectives
- Robust organization/communication skills to exceed customer expectations
- Strong interpersonal skills to develop relationships and be prompt and courteous
- Ability to travel up to 50–60% of the time
Benefits
Comp & perks- Regional bonus pool with no commissioning structure